Ferienwohnung

Remodeled oceanfront penthouse with amazing view, lanai, AC & pool

Fotogalerie von Remodeled oceanfront penthouse with amazing view, lanai, AC & pool

Strand
Pool
Strand
Speisen
Wohnbereich

Bewertungen

9,4 von 10.
Außergewöhnlich
2 Schlafzimmer2 BadezimmerPlatz für 6 Gäste

Beliebte Annehmlichkeiten

  • Am Strand
  • Pool
  • Whirlpool vor Ort
  • Garagenstellplatz verfügbar
  • Küche
  • Waschmaschine

Zimmer und Betten

2 Schlafzimmer (Platz für 6 Personen)

Schlafzimmer 1

2 Einzelbetten

Schlafzimmer 2

1 King-Bett

Schlafzimmer 3

1 großes Schlafsofa

2 Badezimmer

Badezimmer 1

Badezimmer 2

Weitere Räumlichkeiten

Terrasse oder Patio
Veranda oder Lanai
Küche
Balkon
Separater Essbereich
Essbereich

Mehr zu dieser Unterkunft

Remodeled oceanfront penthouse with amazing view, lanai, AC & pool

Kona Bali Kai #402

Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!'

Stunningly situated at the edge of the ocean with amazing views of the famous Banyan surf break, this oceanfront penthouse condo brings high ceilings, blissful air conditioning, and a truly spectacular setting to your next escape to Kailua-Kona. Newly remodeled, this chic and stylish condo offers a spacious oceanfront lanai that's perfect for morning coffee, outdoor dining, and unforgettable nightly sunsets. Amenities include free WiFi throughout, a wall-mounted flatscreen TV in the living room, your very own washer/dryer to refresh your swimsuits and towels and the end of the day, and an open kitchen with new appliances to make your stay comfortable and convenient. Enjoy cool wood flooring throughout, a ceiling fan in each room, two separate bedrooms, and two full bathrooms (including one en suite bathroom that's paired with the oceanfront master bedroom).

What's nearby:
This oceanfront condo enjoys a gorgeous location within the Kona Bali Kai Resort, where you'll find a community swimming pool, covered parking, and the award-winning Poke Shack right on the premises. This incredible stretch of coastline is home to the world-famous Banyan Beach on the south end of the complex, as well as black lava rocks that create tide pools full of marine life and shield the sandy beach. If you follow Ali'i Drive two miles north, you'll come to the heart of Kailua-Kona, passing an assortment of beach parks, surf shops, coffee shops, and eateries on your way.

THINGS TO KNOW
This development is currently undergoing construction, and noise may be heard during your stay. There should be no disruption to your ocean view or beach access. The anticipated completion date is November 8, 2024.
The pool and hot tub are in the main complex of Kona Bali Kai.
Stays over 28 nights may be eligible for a fee waiver.
This property is managed by Vacasa Vacation Rentals of Hawaii LLC.

Parking notes: There is free parking available for 1 vehicle.
This rental is located on floor 4.

Security camera details: KBK common area locations are equipped with general surveillance cameras



Damage waiver: The total cost of your reservation for this Property includes a nightly damage waiver fee, plus tax if applicable (the “Damage Waiver”). (A discount may be applied for stays of 28 nights or longer, if permitted.) The Damage Waiver covers you for up to $3,000 of accidental damage to the Property or its contents (such as furniture, fixtures, and appliances) as long as you report the incident to the host prior to checking out. The Damage Waiver fee eliminates the need for a traditional security deposit.
More information can be downloaded from the "Rental Agreement" on the checkout page.

Due to local laws or HOA requirements, guests must be at least 21 years of age to book. Guests under 21 must be accompanied by a parent or legal guardian for the duration of the reservation.

Gib zur Preisangabe die Daten an

Ähnliche Unterkünfte

Hausordnung

Check-in ab 16:00 Uhr
Mindestalter für die Miete: 21 Jahre
Check-out vor 10:00 Uhr
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Kinder

Kinder (0–17 Jahre) erlaubt
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Veranstaltungen

Veranstaltungen sind nicht gestattet
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Haustiere

Keine Haustiere erlaubt
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Rauchen

Rauchen ist nicht gestattet
Smoking is not permitted anywhere on the premises.
For information about quiet hours, please refer to the listing description.

Wichtige Informationen

Wissenswertes

Unterkunftsnummer 2198375vb
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher, ein Erste-Hilfe-Kasten und ein Riegelschloss.
Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.

Zur Gegend

Kailua-Kona

Diese Wohnung befindet sich am Strand und liegt in der Gegend Holualoa-Dorf, einem Stadtviertel von Kailua-Kona. KBXtreme und Kona Community Aquatic Center zählen zu den Attraktionen der Region. Wer gerne shoppen geht, kommt hier auf seine Kosten: Kona Inn Shopping Village und Kona Farmers Market. Du möchtest deinen Aufenthalt in der Stadt mit dem Besuch eines spannenden Events oder einer Sportveranstaltung aufpeppen? Dann schau doch einmal hier vorbei: Holua Racquet and Paddle oder Holua Tennis Center. Beim Jetskifahren und beim Kajakfahren kannst du die umliegende Wasserwelt erkunden oder aber du stürzt dich beim Radfahren und beim Mountainbiken ganz in der Nähe in ein Abenteuer mit festem Boden unter den Füßen.
Karte
Kailua-Kona, HI

In der Umgebung

  • Magic Sands Beach - 1 Autominute - 1.6 km
  • Kailua-Kona Beaches - 1 Autominute - 1.6 km
  • Kahalu'u Beach Park (Schnorchelstrand) - 4 Autominuten - 4.2 km
  • Sadie Seymour Botanical Garden - 6 Autominuten - 6.1 km
  • Kailua Pier - 6 Autominuten - 4.9 km

Fortbewegung vor Ort

  • Flughafen Kona Intl. (KOA) – 22 Fahrminuten

Restaurants

  • ‪Don's Mai Tai Bar - ‬5 Autominuten
  • ‪Royal Kona Resort Oceanfront Bar - ‬5 Autominuten
  • ‪Huggo's On The Rocks - ‬5 Autominuten
  • ‪Island Lava Java - ‬5 Autominuten
  • ‪Magics Beach Grill - ‬18 Gehminuten

Häufig gestellte Fragen

Hat Remodeled oceanfront penthouse with amazing view, lanai, AC & pool einen Pool?

Ja, diese Unterkunft verfügt über einen Pool.

Wie viel kostet ein Aufenthalt im Remodeled oceanfront penthouse with amazing view, lanai, AC & pool?

Gültig ab 14. Mai 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Remodeled oceanfront penthouse with amazing view, lanai, AC & pool am 15. Aug. 2026 beginnen bei 186 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.

Ist Remodeled oceanfront penthouse with amazing view, lanai, AC & pool haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Wie viel kostet das Parken bei Remodeled oceanfront penthouse with amazing view, lanai, AC & pool?

Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.

Wann ist der Check-in bei Remodeled oceanfront penthouse with amazing view, lanai, AC & pool?

Check-in ab: 16:00 Uhr.

Wann ist der Check-out bei Remodeled oceanfront penthouse with amazing view, lanai, AC & pool?

Check-out ist um 10:00 Uhr.

Wo befindet sich Remodeled oceanfront penthouse with amazing view, lanai, AC & pool?

Diese Ferienwohnung liegt am Strand und ist dank der hervorragenden Lage (Holualoa-Dorf) nur 2 km entfernt von: Magic Sands Beach und Kailua-Kona Beaches. Ebenfalls nur bis zu 3 km entfernt: Honl's Beach und Sadie Seymour Botanical Garden.

Bewertungen

9,4

Außergewöhnlich

Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
Mehr erfahrenWird in einem neuen Fenster geöffnet
38 von insgesamt 47 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
4 von insgesamt 47 Gästebewertungen haben eine Bewertung von 8 - Gut
4 von insgesamt 47 Gästebewertungen haben eine Bewertung von 6 - Okay
1 von insgesamt 47 Gästebewertungen haben eine Bewertung von 4 - Schlecht
0 von insgesamt 47 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

9,4/10

Sauberkeit

10/10

Check-in

9,6/10

Kommunikation

9,8/10

Lage

9,6/10

Genauigkeit des Onlineauftritts

Bewertungen

Verifizierte Bewertung

10/10 – Hervorragend

Aloys L.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Really enjoyed the place with the close proximity to the ocean. Falling asleep with the waves crashing right next to us was very soothing.
Aufenthalt von 4 Nächten im März 2026
Verifizierte Bewertung

10/10 – Hervorragend

Bruce F.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
great location
Aufenthalt von 28 Nächten im Januar 2026
Verifizierte Bewertung

10/10 – Hervorragend

Eileen G.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Loved this condo!! This oceanfront unit was perfect for our stay in Kona! The sound of the waves, the remarkable sunsets, and great location make this unit one would definitely book again, and highly recommend to others. The in-unit washer and dryer were so convenient, and the unit had everything we needed for our stay. Mahalo!
Aufenthalt von 4 Nächten im März 2026
Verifizierte Bewertung

10/10 – Hervorragend

Tricia S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautiful views. Watched the surfers and enjoyed a gorgeous sunset every night. Bed was very comfortable. Would stay here again if we come back this way.
Aufenthalt von 3 Nächten im Februar 2026
Verifizierte Bewertung

10/10 – Hervorragend

David S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The suite was as advertised and everything was good, clean and comfortable
Aufenthalt von 12 Nächten im Dezember 2025
Verifizierte Bewertung

10/10 – Hervorragend

Jessi A.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Kona 2025

My family loved this property and the location. Would stay here again.
Aufenthalt von 4 Nächten im Juni 2025
Verifizierte Bewertung

8/10 – Gut

Jason S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Air conditioning covered half the room another unit is needed for the second bedroom. View was great overall a great experience
Aufenthalt von 9 Nächten im Oktober 2025
Antwort von VrboOwner am 22. Nov. 2025
Hi, Jason, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We appreciate our guests' feedback as a means to improve and will consider this feedback to make necessary upgrades. We hope to host you again soon!
Verifizierte Bewertung

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great location

Nice property. Great views of the ocean and sunsets. Good location near Kona, but without the crowds. Loved our stay
Aufenthalt von 6 Nächten im April 2023
Verifizierte Bewertung

10/10 – Hervorragend

Jenna D.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Beautiful view

Great condo, stocked with everything we needed!
Aufenthalt von 5 Nächten im Mai 2024
Verifizierte Bewertung

10/10 – Hervorragend

Caryn B.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Loved the Lanai & Ocean view

Great views from the master and the lanai.
Aufenthalt von 3 Nächten im Dezember 2023
Bewertung von einer Partner-Website

10/10 – Hervorragend

Juliene B.

Beautiful Oceanfront paradise

The room was so beautifully decorated, loved the furniture, felt like home, very comfortable. Ocean front views beyond amazing and watching the surfers, very fun, entertaining. I would definitely book this room again.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Ann G.

Fantastic!!

This condo was so great! We loved the lanai- and watching the surfers and sunsets. Da Poke Shack is located right in the complex and it was so yummy! It was quiet, clean and the condo provided plenty of fans if you didn’t want to use the AC. The front room gets really hot- but that is my only complaint.
Antwort von VrboOwner am 20. Juni 2025
Hello Ann, Thank you so much for sharing your wonderful experience with us! We're delighted to hear that you enjoyed the lanai, the beautiful sunsets, and the convenient location of Da Poke Shack right in the complex. It’s great to know the condo was quiet, clean, and comfortable with plenty of fans to keep you cool. We appreciate your feedback about the front room getting warm, and we’ll be sure to pass that along to our local team to see if there’s anything we can do to improve the comfort for future guests. Thanks again for choosing Vacasa for your stay. We hope to welcome you back soon for another relaxing getaway!
Verifizierte Bewertung

10/10 – Hervorragend

Christine Z.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Beautiful ocean view condo

This condo was an awesome home-base for our family vacation. The view from the lanai was unbeatable - one of the main reasons we booked it - and it was all exactly as we had hoped. We appreciated the extra attention to detail with the decor in this unit and the higher-end appliances and furniture.
Aufenthalt von 14 Nächten im November 2024
Verifizierte Bewertung

10/10 – Hervorragend

James S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

No need to look any further, this place is amazing.

My wife and I brought our 3 boys (ages 12, 14 & 15) for a week and rented this place. The views from the balcony were amazing. The inside was clean and exactly as described. Having the washer and dryer were a bonus. It was not too far from town and was an easy drive to anywhere I. Kona. We would definitely stay here again if given the opportunity.
Aufenthalt von 4 Nächten im Oktober 2024
Bewertung von einer Partner-Website

8/10 – Gut

Pamela B.

Great Condo.

The condo is beautiful. The view off the lanai is more spectacular that even imaginable. There is a small semi-private beach just south of the building - perfect for relaxing and letting the little ones play safely in the water.
Verifizierte Bewertung

10/10 – Hervorragend

Erin S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great location, well appointed

Terrific experience. Clean property, strong Wi-Fi, awesome top floor views. Had everything for a family of four to enjoy a week-long stay. Would have loved a firmer bed, beach chairs, and more comfortable living room furniture, but all in all a very positive experience.
Aufenthalt von 8 Nächten im Februar 2023
Bewertung von einer Partner-Website

10/10 – Hervorragend

Michelle M.

Views impeccable!

The balcony was amazing. Very clean. Better than I could have imagined. Pool area nice. Def want to return
Bewertung von einer Partner-Website

10/10 – Hervorragend

peggy h.

Perfect location

If you love to watch surfing this is your condo complex. Loved relaxing on lanai. Kitchen was stocked great for me with everything I could have ever needed, beds all comfortable,great pillows, even some beach chairs, snorkel gear, coolers, boogie boards etc. Vacasa was great to reach out and make sure we had all we needed, they asked if everything was in good repair at check in. This is where I'll stay when I come again.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Phil D.

Ocean Front Condo on Fourth Floor

Beautiful views from this fourth floor condo. Grounds are well kept, and has covered private parking, a convenient elevator, pool and hot tub, though the building itself is showing some signs of age, as the parking area appears to be under some renovation or structural repair. Condo was well appointed, and came with an assortment of recreation items and beach needs. Surfers and boogie boarding off the adjacent beach, but not ideal for swimming or snorkeling, however, several better beaches are nearby.
Aufenthalt von 7 Nächten im September 2024
Bewertung von einer Partner-Website

10/10 – Hervorragend

Dimple V.

Book this place now without hesitation!

We just came back from a 5 night stay at this beautiful, oceanfront condo celebrating my mom's 80th birthday. You will wake up and sleep to the sound of waves. Everything you need is at this condo- fully equipped kitchen, all the beach gear in the patio, extra linens and blankets in the bedrooms. The washer and dryer is very convenient to have. There is one elevator but we never had any issues with waiting or crowds. The beach is right below so my kids didn't want to go anywhere else. Super clean, easy access, and a million dollar view!
Aufenthalt von 6 Nächten im Mai 2024
Verifizierte Bewertung

6/10 – Okay

Emylie A.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Condo - one a/c - large lanai

The room was cute and clean. We loved the large lanai but the bugs were fairly intense, so we couldn't stay out their long or even enjoy the screen doors because the bugs came inside. Some of the screens were not well sealed and we found three cockroaches on our things that we had to collect and take outside. Having one a/c unit in the whole condo really didn't work for us. We had every fan blowing but it wasn't enough to cool the place down. We purposefully got a room with this layout so we could close doors and give privacy, but with only one a/c, we weren't able to close doors. The view from the lanai was amazing, and we enjoyed watching the surfers. We explored the lava rocks on the shore and enjoyed the views. We did not use the pool and the elevator was fairly slow. Loved the lending library on each floor.
Aufenthalt von 3 Nächten im Juni 2025
Bewertung von einer Partner-Website

8/10 – Gut

Fabiola G.

Nice view, fairly equipped

The condo has a beautiful view and it is quite spacious. Being so close to the ocean, it’s quite humid inside and there is AC only in the living room. Some AC can reach the master bedroom if the doors are kept open. The small bedroom instead gets pretty hot. The condo was well equipped but the kitchen tools were not spotless and there is a strange smell a bit everywhere (probably because of the proximity to the ocean). The lanai could have been cleaner, especially the pillows on the sun beds
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von VrboOwner am 21. Okt. 2023
Hi Fabiola, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We are sorry for any issues you encountered during your stay. Local staff is always available to assist if there are amenities in the home that fall short. We hope to have a chance to host you next time. Thank you.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Eric M.

Amazing view & location

We loved this condo!! The view was amazing and we could see the sunset from the lanai! Our first night there was the best sunset then entire trip and we got some amazing pictures! The location was convenient close enough to town to find great food and shopping. It was a 2 hour drive to VNP and about 1 1/2 drive to Hilo. Loved that we could go down to the water and even found some turtles on a few days. Only 1 minor complaint - the ceiling fans/light all operated on the same remotes so if my kids went to bed early and we didn't turn off the light in the master then we would turn on their light and master light would go off. Never figured that one out and it was a game to get all the lights off each night. Not a deal breaker for us!
Antwort von VrboOwner am 18. Juli 2024
Hi, Eric, thank you for taking the time to share about your recent stay with us. We're delighted to hear that you loved the condo and enjoyed the amazing view, especially the stunning sunset from the lanai. It sounds like you had a fantastic time capturing those beautiful moments! We're also pleased to know that you found the location convenient for exploring the town, enjoying great food and shopping, and even discovering some turtles by the water. It sounds like you had a memorable trip with plenty of adventures. We apologize for the minor inconvenience caused by the ceiling fans and lights operating on the same remotes. We understand how this could have been a bit tricky, and we appreciate you bringing it to our attention. We will look into this issue to see if there are any adjustments we can make to improve the experience for future guests. Thank you again for your valuable feedback. We're thrilled that this minor issue was not a deal breaker for you, and we hope to have the opportunity to host you again in the future for another enjoyable stay.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Eric M.

Amazing view & location

We loved this condo!! The view was amazing and we could see the sunset from the lanai! Our first night there was the best sunset then entire trip and we got some amazing pictures! The location was convenient close enough to town to find great food and shopping. It was a 2 hour drive to VNP and about 1 1/2 drive to Hilo. Loved that we could go down to the water and even found some turtles on a few days. Only 1 minor complaint - the ceiling fans/light all operated on the same remotes so if my kids went to bed early and we didn't turn off the light in the master then we would turn on their light and master light would go off. Never figured that one out and it was a game to get all the lights off each night. Not a deal breaker for us!
Antwort von VrboOwner am 18. Juli 2024
Hi, Eric, thank you for taking the time to share about your recent stay with us. We're delighted to hear that you loved the condo and enjoyed the amazing view, especially the stunning sunset from the lanai. It sounds like you had a fantastic time capturing those beautiful moments! We're also pleased to know that you found the location convenient for exploring the town, enjoying great food and shopping, and even discovering some turtles by the water. It sounds like you had a memorable trip with plenty of adventures. We apologize for the minor inconvenience caused by the ceiling fans and lights operating on the same remotes. We understand how this could have been a bit tricky, and we appreciate you bringing it to our attention. We will look into this issue to see if there are any adjustments we can make to improve the experience for future guests. Thank you again for your valuable feedback. We're thrilled that this minor issue was not a deal breaker for you, and we hope to have the opportunity to host you again in the future for another enjoyable stay.
Verifizierte Bewertung

4/10 – Mangelhaft

Jenn F.

Gut: Check-in und Lage
Verbesserungswürdig: Kommunikation

Terrible Experience

Within 1 hour of arriving to our condo we lost electricity. It was only our unit. The property manager was not reachable so we ended up contacting Vacasa. When the Vacasa rep arrived, he told us the breaker was corroded and we would have to contact the property manager in the morning to have it fixed. He did flip the breaker on but we were told not to use our air conditioner, fans or or anything that would trip it? The next day we ended up sitting around and wasting half the morning waiting to see if we would have working electricity. Again, we went through the same thing and they had to reset the breaker THREE times in one day. This was a huge inconvenience as we had no AC, no refrigerator, and could not do laundry (which was the whole reason we booked a condo unit with a full kitchen and laundry facilities, while traveling with a family ) Finally on day three we were told the Hawaiian electric company wouldn’t even touch the job and they had to call in a private electric company. It was eventually fixed toward the end of day three and we checked out on day four. We booked this trip one year in advance and over half our trip was sitting around, waiting for someone to fix the electricity so we could enjoy the condo. Terrible experience. We have been in contact with Vacasa many times to file a complaint with them telling us they will call us back and over a week later, after several more phone calls, we keep getting the runaround that someone will call us back and we’ve heard nothing! Terrible experience, and we will never booked through Vrbo/Vacasa again.
Aufenthalt von 3 Nächten im Dezember 2022
Antwort von VrboOwner am 6. Sept. 2023
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

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