Driftwood Beach House-Horizon Suite: Ozeanfront Luxus an der Sunshine Coast

Our beach front is a typical westcoast beach with rocks as can be seen from the photos and description in our listing. Children play at the beach all the time. We recommend water shoes as it is rocky.

It is very unfortunate that a smoke alarm went off in the middle of the night. Every person who owns a home knows that smoke alarms sometimes beep in when the batteries are low, which is why we only use 10-year lithium ones. They were all installed just3 years ago and we check them several times per year. However, they also malfunction at times and we have no control over that. There is nothing we could have done to avoid this.

During this guest's stay, one of 7 TVs in the house stopped working due to a Telus box malfunction. We were on email and on the phone with this guest immediately and repeatedly trying to fix the problem. We always respond to any guest concerns immediately as we did with this guest; we have 3 people monitoring our email at all times. Once it was determined that it was a Telus problem, we immediately ordered a new box from Telus, but Telus did not deliver it until after this guest's short 4-day stay. The other 6 TVs in the house all worked throughout their stay. For a minor inconvenience such as this, we do not offer compensation as it does not interfere with the use of the house. The beach at the Driftwood Beach House is exactly as shown in our photos and as described in our listing; it is a Pacific Northwest beach with rocks. Small children play on the beach all the time as they love foraging for starfish, swimming, finding crabs and rummaging through the rocks.

The path to the waterfront has one steep section, but we take our paddle boards up and down it regularly and out over the Driftwood to the waterfront. The Horizon Suite is on a typical Pacific Northwest rocky beach. We provide all the information in our listing so that guests are well-informed prior to booking.

Our cleaning fees are less than the amount we pay to our cleaners. Cleaning costs have increased significantly in recent years particularly in resort areas such as the Sunshine Coast, Whistler, Kauai and the Rocky Mountains. We could use less expensive cleaners, but the property would not be well-maintained if we did so.