2/10 – Ungenügend
Monalisa F.
27. Mai 2025
Gut: Check-in
Verbesserungswürdig: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Dishonesty
We stayed there for 17 and 18 May.. when we booked the property it was dit has air conditioning.. but when we reached there there was no air conditioning.. it was so hot there were. no fans only one ceiling fans which was attached to the lights..which goes off when you turn off the lights. After sending so many messages to the owner..he wrote that there is no air conditioner.when I wrote that I will complain he said that he doesn't know anything his brother knows. and when we said that we will leave then he said he will arrange something. We went out for dinner I don't know who came they set up a window air conditioner which we saw in the store room when we checked in... They put that air conditioner away.. we had stay to spend more than two hours in that suffocated hous. We were there for vacation not to do this.on top of that there was no net on the door or on the windows so that we could leave the doors or windows open because of the mosquito and the ants. the owner let us know there will be ants so he left some product but on the first night our daughters saw a big centipede in the basement so they didn't go to sleep on their bedroom we had to share our two bedrooms with five people(we were 2 families) .. only our husbands slept on the basement bedrooms. The towels and the blankets were damped stinky.. smelly. The mattress on the bed very uncomfortable. The list can go on..Vrbo should check the property before they enlist it. Our stay was a total disappointment.
Monalisa F.
Aufenthalt von 2 Nächten im Mai 2025
