2/10 – Ungenügend
Elizabeth A.
20. Aug. 2025
Gut: Sauberkeit
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Car was stolen from their parking lot! We chose this place in part because it included parking (which we were told was difficult and expensive in Montreal) but the experience was a nightmare. We requested early check-in and were told they’d message when ready but never heard back. Finding the parking lot was difficult—construction blocked all routes, the management rep tried to help but wasn’t local, promised to call back, and never did. Luckily, a road reopened and we eventually got in. We followed their instructions, displayed the guest pass on our dash, and confirmed we were in the right lot, but the next morning our car was gone. Police took 7 hours to arrive, and in the meantime the management company kicked us out for incoming guests. The apartment itself was fine but not great. They mentioned two mini-splits for A/C in their instructions but we only found one in the kitchen—none in the bedrooms. During a heat wave, we had to leave the bedroom doors open overnight or else it was way too hot to sleep. While the place looks nice at first glance, closer inspection showed loose handles, unfinished details, and style over substance. The only positive? The kind, understanding cleaner who showed compassion when he learned about the stolen car.
Elizabeth A.
Aufenthalt von 1 Nacht im August 2025
