11 Ocean Gate: 2 Schlafzimmer, 2,5 Bäder, Gemeinschaftspool, kurzer Weg zum Strand

Thanks for the great review! Glad you always enjoy your stays at Ocean Gate Villas and that this unit was well stocked and comfortable. We’d love to host you again.

Thanks for your review, Roman! We hope to host you again!

Thank you for your review! We're glad you and your family had a great time at 11 Ocean Gate Villas. It’s wonderful to hear the villa was clean and well-stocked — towels, blankets, games, kitchen supplies, and the beach gear — and that the short walk to the beach worked well for you. We appreciate the recommendation and hope to welcome you back to Hilton Head in the future.

Thank you for your feedback. We're sorry to hear that aspects of your stay did not meet your expectations. Prior to your arrival, we spoke regarding the location of the property and access to Sea Pines. We understand there was confusion, however this villa is not located within Sea Pines, and neither the listing description nor map indicates that it is. The property is located in South Forest Beach, and guests do not receive Sea Pines gate passes because the property is outside the Sea Pines community. Regarding the bedding concerns, we take cleanliness seriously and appreciate you bringing the issue to our attention. Because your message was received on Saturday evening after our office had closed, you chose to purchase replacement sheets, a mattress topper, and a fan before contacting our emergency line. We promptly reimbursed you for those purchases once we were made aware of them. We also arranged for our maintenance technician to inspect the air conditioning system, which was found to be operating properly. In an effort to address your concerns and ensure your satisfaction, we refunded the cost of the items you purchased and additionally refunded one night of your stay, which you agreed was fair compensation. We appreciate your feedback and will continue working to provide the best possible experience for our guests.

Thanks for your review, Gretchen! So glad you enjoyed your stay! We hope to host you again.

Thanks for your review, Lani! We hope to welcome you back to Island Rentals of Hilton Head soon!