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8/10 – Gut
Laura
7. Nov. 2022
Beautiful house, bad service.
Beautiful garden, near the sea and a lovely house. Nice website,easy to make a choice and reservation.
You can response when we tell you the oven is broken which we want to use everyday. You told us not to leave anything in the oven, but that was not the real problem. It didn't work at all. You ignore our whatsapp messages for 2 weeks. When I send you an email in the week before to ask how late we can arrive, you don't give any response.
And the description of the house needs to be adjust. There aren't 4 single beds, but two. One double bed can't be split. We have four kids, when I noticed this before I would not rent this accomodation. You can also tell the visiters there are camera's. Thats no problem but nice to know.
We arrived at 4.45 and the cleaners didn't finish the job. Why did you not tell us at your office? now whe had to waite for half an hour by the door. For 3600 euro we expect a better service.
