2/10 – Ungenügend
Paul W.
1. Mai 2024
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Horrendous apartment - AVOID!
This is the worst VRBO we have ever stayed in.
Let's start with the apartment itself. It is located on the second floor, up a filthy derelict staircase with sheeting on the floor. The building itself is very old and the floors uneven - a point which leads to laughable things like bathroom doors coming open unless they are closed all the way, and luggage literally 'rolling across parts of the room'! The apartment has been 'staged' to make it look like it has been modernized and renovated, but in fact it has not and is completely misleading. The curtains were disgusting and had white stains on them. I found a dusty old sock on the edge underneath the bed which speaks to the level of any 'cleaning' that goes on. There are 3 bedrooms with bathrooms so tiny to make them almost unusable. There is no A/C and when we arrived the heaters were switched on which made it even worse. The kitchen was left with literally nothing in it in terms of supplies. I wish I could post some of the pictures I took.
The location of the apartment is on a seedy very unappealing street. The communication with the owner was to tell me to text an agent on the day that would meet at the apartment to hand over the key. You have to tell the agent exactly when you will be arriving.
I really can't do justice to how bad this experience really was, and am very disappointed that VRBO actually allows listings like this to appear on its website. I regularly use VRBO, but would reconsider that based on this stay.
Paul W.
Aufenthalt von 2 Nächten im April 2024
