4/10 – Mangelhaft
Scott W.
16. Okt. 2025
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
While the home was clean and the beds comfortable, it was clearly managed by a corporate rental company rather than a caring owner. Everything felt generic and bare-minimum—from the sparse furnishings to the lack of basic household items.There was no hand soap, just one roll of toilet paper per bathroom, no washcloths or bath mats, and fewer towels than beds. The kitchen lacked essentials and even simple staples like salt, pepper, or coffee filters. It felt like an empty house furnished only for photos, not guests—no extra blankets, no cozy touches.Adding to the frustration, on the morning of check-in, we received a long list of supplies we were expected to bring ourselves: napkins, paper towels, detergents, cleaning products, toiletries, and pool towels. After flying in, we spent our first day shopping for basics and bought five bottles of hand soap just to wash our hands. Checkout required us to run the dishwasher and take out trash, but no detergent or bags were provided—we had to buy and leave our own.There were no instructions or information in the home—no Wi-Fi details, no gate code for the gated community, and no guidance on neighborhood amenities or even trash pickup.The “game room” was also a letdown: the arcade machine didn’t work, pool cues were broken and taped together, and the equipment was poorly maintained.Storey Lake is a nice locations with many rentals, but this property offers nothing special. Choose another operated by someone who cares.
Scott W.
Aufenthalt von 4 Nächten im Oktober 2025
