Beachside Condo 21 - Seagrove Beach

Thank you so much for your kind words! We are delighted to hear that your experience was fantastic and that everything from booking to check-in and cleanliness met your expectations. It is always our goal to make the process as easy and enjoyable as possible for our guests. We look forward to welcoming you back for another great stay! Regards, Benchmark Management

Dear Halle, Thank you for your lovely review of Beachside Condo 21. We’re thrilled to hear that the condo’s decor and amazing view were perfect for your 20th anniversary trip. We look forward to hosting you again for another special occasion! Best regards, Benchmark Management

Good Morning, Thank you for taking the time to leave us a review. We are glad to hear that Beachside Condo 21 was a good fit for your family. Beachside Condo has great views of the beach for sure. Thank you as well for letting us know that parking was a bit tricky, that is great feedback to have for future guest. We thank you for spending your vacation with us here in 30A and we look forward to seeing your family in the future. Thank you, Benchmark Management

Lindi, Thank you for your fantastic review of Beachside Condo 21. We’re thrilled to hear that you loved this condo and that it stood out as your favorite among the places you’ve stayed with us. We’re delighted that you found the condo quaint, cozy, clean, and well-equipped, and that the proximity to the beach, pool, and view added to your enjoyment. We look forward to welcoming you back to your new favorite spot! Sunny regards, Benchmark Management

Thank you Amanda, for your wonderful review! We’re thrilled to hear that your family had the perfect vacation at the Beachside Condo. It’s great to know that you enjoyed the beautiful decor, easy check-in, and stunning views from the balcony. We strive to make our guests’ experiences as seamless as possible, and your kind words about our communication and recommendations mean a lot. We can't wait to welcome you back for another fantastic stay! Regards, Benchmark Management.

Thank you for your feedback. We are glad to hear that you enjoyed the great location and found the unit clean and well-equipped. We understand your concerns regarding the non-public beaches; however, we have no control over these changes, as they are determined at the state level. As for the damage waivers, these policies are in place to ensure the best experience for all our guests. We appreciate your insights and hope to welcome you back in the future. Sincerely, Benchmark Management

Thank you for your positive feedback, Kevin! We are thrilled to hear that you found the rental process with us easy and convenient, and that you enjoyed the remodeled unit, especially the comfortable king-sized bed and the amazing balcony view. We agree, the view is truly something special, even during rainstorms. We apologize for the inconvenience you experienced with the internet and will be looking into this issue. We always strive to improve our guests' experience and appreciate your understanding. We hope to welcome you back soon! Sincerely, Benchmark Management

Thank you so much for your kind words and thoughtful feedback! We are thrilled to hear that you had such a smooth and enjoyable experience; from the clear communication to the cleanliness and comfort of the unit. It is wonderful to know that the bed and linens helped make your stay extra relaxing! We appreciate the helpful note about beach towels and chairs as these are always a good reminder for future visits. Should you decide to return, do not hesitate to reach out in advance; we are happy to help you prepare for another great stay. We look forward to welcoming you back soon! Regards, Benchmark Management

Katey, It was an honor to host your recent trip to the beach! We are thrilled to hear you enjoyed the cleanliness of this property and must agree the view is hard to beat! We will certainly pass along the concerns mentioned in your review to offer our future guest a more pleasant stay. We hope you choose Benchmark Management when planning your future vacations, we would be glad to have you! Sincerely, Benchmark Management.

Stephanie, Thank you so much for sending in this feedback regarding your recent stay at Beachside Condo 21. We are happy to hear that you and your loved ones enjoyed your stay with us. We do apologize for the minor maintenance issues you encountered. We are always more than happy to send someone from our team out for issues like that! We hope to see you stay with us again soon. Benchmark Management

Glen, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. Our apologies that we let you down. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again and make it complete 5-star experience for you. Sincerely, Benchmark Management

Thank you so much for your feedback, Todd! It's great to hear that you enjoyed your stay at the beachside condo and that the location and cleanliness met your expectations. However, we are terribly sorry to hear about the issues you encountered with the dryer, pull-out couch, and WiFi. Those can certainly impact the overall experience. It's good to know that communication with the property manager was easy and efficient, and that the view and proximity to the beach were highlights of your stay. Your feedback will likely be helpful for future improvements. We hope to host you again soon! Warm regards, Benchmark Management

Hi Brandi, thanks for staying with us at Beachside condo. We are sorry to hear that you did not have a favourable experience with us. We also apologize for the inconvenience with the door code. There are a few instances in which our guests have to pull the door towards them while entering the door code as the doors sometimes tend to have a deadbolt, whereas in other cases the code does not work at all due to technical issues beyond our control. We are happy the representative was able to assist you by providing a new code; however we are sorrry that you did not have a good customer service experience. Please know that here at Benchmark we care and it is always our aim for guests to have a seamless experience from the moment they check-in to the moment they check-out. Please know that guest satisfaction means a lot to us and we can assure you that this will not happen for future stays. We do hope we can welcome you again soon for a much better vacation experience that shows Benchmark's care and attention to details. Regards Benchmark Management

Adam, Thank you for your feedback. We are sorry that you experienced cleanliness issues during you stay. Regarding the beach and pool, Benchmark Management is not responsible for either as the Homeowner Association takes care of those things. We hope that you will reconsider and book through Benchmark Management in the future. Sincerely, Benchmark Management

Hi Amy! Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our property super clean, updated, and conveniently located near the seaside and shopping areas. We apologize for the inconvenience caused by the broken dryer and the missing remote for the master bed. We understand your decision not to have these issues addressed during your stay, and we appreciate your understanding of our willingness to send someone to fix them promptly. We have taken note of your feedback and will ensure that all amenities are in proper working order for future guests. We hope that despite these issues, you had an enjoyable stay and we look forward to welcoming you back for a seamless experience in the future. Sincerely, Benchmark Management

We are sorry to hear that your vacation experience with us didn’t meet your expectations. Our goal is to ensure a seamless experience for our guests from arrival to departure, and we apologize for falling short in your case. We regret the missing mattress protectors; please rest assured that this is not typical. We also apologize for the issues with the dryer. We contacted a third-party company for the necessary checks and repairs, and moving forward, our team will conduct a follow-up to ensure everything is properly fixed. Regarding your dissatisfaction with the refund amount, please know that we carefully reviewed your entire stay and considered all factors before making our decision. We truly hope to welcome you back in the future for a much better vacation experience that we know we can provide. Regards, Benchmark Management

Hannah, Thank you for taking the time to leave us a review. We appreciate your feedback. We are happy to hear that the location of this unit worked out well for you during your stay. We will send your suggestions to the Property Managers to ensure that these concerns are looked into. Feedback from guests is very important to us here at Benchmark. It was our pleasure to host you and we hope to have the joy of hosting you again in the future. Thank you, Guest Relations

Patty We are so glad you had a great time staying at our property. We can't agree more, the location of this property is hard to beat especially with the beautiful gulf front views provided with this unit! We strive as a company to offer our guests a relaxing stay, as well as the perfect location to spend their vacation at, and are glad to hear you had a wonderful time. We will pass along the updates and cleaning recommendations you believe this property would benefit from to ensure all future guest satisfaction. We hope you return to us for all your future trips to the beach, we would be glad to have you! Sincerely, Benchmark Management.

Tommy, We sincerely apologize for the state of the property while on your vacation. The lack of cleanliness at this property is not acceptable and will be passed along to our housekeeping team for correction. We want to ensure you that we strive to provide our guest with a relaxing and hassle-free stay when booking with us at Benchmark Management. Regarding the internet, sadly being that the Wi-Fi is provided by a 3rd party vendor we cannot always guarantee high speed internet. We are however sorry for any issues this may have caused you while on your stay. We will inform our maintenance teams of the appliance issues you had while on your stay as well as pass along your recommendation for a total renovation to the proper parties to ensure future guest satisfaction. We hope you consider staying with us again at Benchmark Management, we would love the opportunity to provide you with a 5-star vacation. Sincerely, Benchmark Management.

Hi Carol, We are sorry to hear that you were disappointed with the rental. We are thankful for the feedback as it helps us improve our properties. We’ve already passed along your comments to our department heads as well as the owners and are working diligently to make updates. We truly appreciate your feedback and hope that you will give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management

Terry, We are glad to hear you enjoyed the location of this property but are saddened to hear you were not pleased with the rest of the unit. We will certainly pass along your recommendations for this property to receive a few updates to ensure the satisfaction of any future guest. We hope you choose to book with us again at Benchmark Management, we would be glad to have you! Thank you, Benchmark Management.

Liz, Thank you for choosing to stay with us this November at Beachside Condo 21. It was an honor to welcome your family for a beachside getaway! We agree, the location of this complex is ideal with many local shops, restaurants, and events within walking or biking distance. Of course, the beach view and community pool are an added bonus! We hope to welcome you all back soon for another great vacation in the 30A area. Sincerely, Benchmark Management

Hi Brittney, Thank you for reviewing your stay with us at Benchmark Management. We are glad to hear you enjoyed staying at our property! We strive to provide out guest the perfect location and experience when booking their trip with us at Benchmark Management. We will certainly pass along the issues you had with the door lock as well as your recommendation for the steps into the property to be updated. We hope you consider staying with us again at Benchmark Management, we would be glad to have you. Sincerely, Benchmark Management.

Kevin, We are sorry to hear that you did not enjoy your vacation with us at the Beachside Villas. We always aim to resolve any issues guests have as quickly as possible during their stay. Thank you for providing us the chance to fix what was found unsatisfactory with your unit. We hope we can welcome you back in the future for a more accurate representation of Benchmark Management’s care and attention to detail. Sincerely, Benchmark Management