Palms B5 - Seagrove Beach - Golfseite

Thank you for your kind review! We are so glad to hear you found the property comfortable and enjoyed the convenient location. It is wonderful to know you had a great time on the beac; as it is definitely a special spot. We hope to welcome you back again soon! Regards, Benchmark Management

Adam, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management

Hi Kelli, We are so glad to hear you had a great stay! We appreciate your feedback as we do our best to provide great vacations for our guests. We hope to welcome you back soon for another 5-star beach vacation!

Thank you for an amazing review Debby! We had an exceptional time hosting you in this beautiful unit where you will enjoy beautiful views of the Gulf of Mexico and spectacular sunsets. We can't wait to welcome you back for another beach vacation in the 30A! Sincerely, Benchmark Management

Thank you for your feedback, Jarett! We are delighted to hear you enjoyed our convenient location and the seamless check-in/out process. We appreciate your comments about the decor and furniture, and we are continuously working on updates to enhance our guests' experience. We are thrilled to know you would book with us again and look forward to welcoming you back soon! Kind regards, Benchmark Management

Dear Zach, Thank you for your positive review of Palms B5! Palms is located on the beach in the heart of Seagrove, making it the ideal location for easy access to all the nearby restaurants in shopping in the neighboring communities! We're glad you took advantage of this during your March stay with us. We hope to welcome you back for many more! Warm regards, Benchmark Management

Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the pool, parking access, and overall experience at the condo. We truly appreciate your perspective and will pass your comments along to the property owner for consideration. Your insights help us identify areas for improvement, and we hope to have the opportunity to host you again in a unit that better fits your preferences.

Hello Natalie! We are so glad to hear you had a great stay at The Palms at Seagrove! We appreciate your feedback as we do our best to provide great vacations for our guests. We hope to welcome you back soon for another 5-star beach vacation!

Thank you so much for your wonderful review! We are delighted to hear you enjoyed the clean condo and the convenient location just steps from the beach. It is great that you loved the vibrant beach atmosphere and had a chance to explore the nearby Publix, Seaside shopping, and even try The Perfect Pig—such a fantastic spot! We also appreciate your understanding and flexibility when your original booking was canceled. We are glad we could make things right and provide you with a comfortable stay. It is great to know that check-in and check-out were easy for you as well. We would love to welcome you back anytime for another memorable getaway! Regards, Benchmark Management

Lauren, thank you so much for your feedback! We are so glad you had a great time! We can't wait for you to come back!

Thank you for sharing your feedback. We are truly sorry to hear that your recent stay did not meet your expectations, particularly regarding the construction near our property. We completely understand how important peace and a beautiful view are when you are looking to unwind, and we are disappointed to hear this impacted your experience. Please know that construction in the area is unfortunately beyond our control. That said, we always do our very best to communicate any major developments that may affect our guests’ stay; as soon as we are made aware of them. Our goal is always to provide a relaxing and enjoyable environment, and we regret that this was not the case during your visit. We genuinely appreciate your feedback, as it helps us to improve communication and set clearer expectations for all our guests. If your travels bring you back to the area, we would love the opportunity to provide a more peaceful and restorative experience. Regards, Benchmark Management

Theresa, Thank you for sharing your feedback regarding your stay at Palms B5. We are happy the location was perfect for your stay here with us and are grateful for your business. We'll pass along your comments in hopes of getting that tv updated. We truly appreciate your feedback and hope you will give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management

Thank you for your feedback. We are glad you enjoyed the location and had a great week in Seagrove. We understand your concerns regarding updates and the kitchen supplies. We aim to provide a clean and comfortable stay, and we appreciate your comments, as they help us improve. While we do provide a basic starter kit, we encourage guests to plan ahead for any additional kitchen items they may need. We are always looking for ways to enhance the experience, and your suggestions will be taken into consideration for future improvements. Thank you again for staying with us. Sincerely, Benchmark Management

Crystal, thank you for sharing your recent experience at our property. We are delighted to hear that you enjoyed the convenient location, with its easy access to Seaside, stores, and the beach. We sincerely apologize for the inconvenience you experienced due to the noise from 30A and the lack of certain amenities in the condo. We understand how important these elements are to ensure a comfortable and enjoyable stay, especially when traveling from afar. We appreciate your constructive comments and we will inform the proper parties to enhance our offerings to provide a better experience. We hope you consider giving us another chance to serve you in the future, as we continually strive to meet and exceed our guests' expectations. Kind regards, Benchmark Management

Chad, Thank you so much for providing us with feedback regarding your recent stay at Palms B5! We are so happy to hear that you enjoyed your time with us, and appreciate you informing us of the things we could improve on. We do want you to know that the owner has done some remodeling on this unit, which includes new paint, new flooring and a new shower/tub as well as tile in the bathroom! We are super excited for you to see the updates and believe it is definitely a step in the right direction in giving this unit the attention it deserves. We look forward to hosting you again soon, and providing a true 5-star vacation experience! Benchmark Management

Hello Sara,Thank you for your feedback. We value your insights on the condo's value, location, and furniture. Your comments about the dated furniture will be forwarded to the relevant authorities for consideration. We're committed to offering a 5-star vacation experience and hope to have the opportunity to serve you better next time. Best regards, Benchmark Management

Hello Hannah, thank you for your feedback. We are glad you found the unit clean and enjoyed the ocean view from the balcony. We appreciate your suggestion regarding condiments, but as a vacation rental, we provide a starter kit of essentials rather than perishable items for guest safety. Our goal is always to provide clear and thorough communication to ensure a seamless stay, and we apologize if it felt excessive before check-in. Regarding after-hours support, we do our best to respond as quickly as possible,and we prioritize emergencies; but we understand how frustrating it can be to wait and will explore ways to improve this. As for the house rules, they are in place to maintain the quality of our homes for all guests, and we aim to communicate them transparently. We are sorry to hear that this impacted your experience, as we always want our guests to feel comfortable and at ease. We appreciate your feedback and hope you will give us another opportunity in the future for a much better vacation experience. Regards, Benchmark Management

Meghan, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers, as we use them to make progress. We apologize for the inconveniences you experienced and are also happy that we got the issue with the pool resolved promptly. It was our pleasure hosting you in our Palms B5 unit that overlooks the pool and has a partial view of the Gulf. We anticipate your next visit to the 30A! Sincerely, Benchmark Management

Melissa, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We apologize that the codes were not given to you ahead of time, but we are glad we were able to assist with this. We will take the notes for rental updates into consideration as we appreciate any feedback that can help improve future bookings. We work hard every day to bring our guests the best vacation experience. We can’t wait to see you again. Kind regards, Benchmark Management

Thank you for taking the time to share your feedback about your repeated stays in the unit, Julia! We are glad to hear that despite some aspects that have remained the same, you had a great visit and enjoyed the ocean view. Your insights about the need for updates, larger TVs, and issues with remotes are duly noted. It's always valuable for us to receive constructive feedback from guests, as it helps us in continually improving and providing a better experience. I'll ensure that your comments are shared with the property management team for consideration. We are pleased to know that the bed was comfortable, and the convenient location within walking distance to restaurants and stores added to the positive aspects of your stay! We hope to have you back soon! Kind regards, Benchmark Management

Chad, Thank you so much for providing us with feedback regarding your recent stay at Palms B5! We are so happy to hear that you enjoyed your time with us, and appreciate you informing us of the things we could improve on. We do want you to know that the owner has done some remodeling on this unit, which includes new paint, new flooring and a new shower/tub as well as tile in the bathroom! We are super excited for you to see the updates and believe it is definitely a step in the right direction in giving this unit the attention it deserves. We look forward to hosting you again soon, and providing a true 5-star vacation experience! Benchmark Management

William, Thank you for staying with us at the Palms for your fall beach vacation! We are glad to know we provided such a great experience and hope to see you again soon! Sincerely, Benchmark Management

Hi Leah, We are so glad you had a wonderful stay. It is always our mission to always provide great costumer service to our guest. We hope you choose to stay with us again in the future! Sincerely, Benchmark Management