Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This rental was absolutely beautiful. We loved how the pool was never crowded and there was no problem getting a chair. Also, the beach wasn’t bad because it was blocked off just for the renters and owners.The management company was great upfront getting all of the information to us that we needed for a smooth check-in. We had one small issue during our rental and contacted the management company. The person handling it was not very informative or friendly. I was supposed to get a notification before the person got there to fix our issue, but never did. I contacted the company two hours later since we had gone to the pool, The same person answered and was not friendly. She did tell me at that time they were on the way but held up in traffic. I never received a confirmation that they were there to repair the issue or any type of communication. The day before we checked out, I sent a message to the Text line to ask what the procedure was since I was not sure. I received a message that the text line had changed, so I sent a text to that number. I never received a response. I just went ahead and did your typical checkout procedure and washed the towels, ran the dishwasher, removed all trash, etc. Other than the poor communication from benchmark management during our stay, I would say the rest was great!