Verifizierte Bewertung
2/10 – Ungenügend
Franz K.
7. Sept. 2024
Gut: Kommunikation
stay okay, but then the trouble started
We enjoyed our stay (2 weeks) in Bacilly. The house was okay, the garden very nice. In the first week the internet did not work, but this was fixed within a few days.
We (4 adults and one 5-year old boy) did not book cleaning (offered for 100€) and did it on our own. Our families had many trips together (several trips with "fewo") and we always clean our houses properly - never having any complaints about it!
After leaving we got a message of the manager / cleaning-lady of the building: She sent us of lot of pictures of an allegedly dirty dwelling which she could not offer to the next guests. She expected us to clean the house so that she would not have any further work!!!
She complained for example that some chairs were not arranged properly around the table and that we had left the dishwasher with (clean!) dishes in it (breakfast before leaving) - which she had offered to us herself! And how should we make beds for new guests with no washing machine to clean our sheets?! It was simply ridiculous!
The cleaning-lady sent us a message and demanded 100€. First we thought, she simply wanted to enlarge her salary, but then we even got a message of the owner himself now demanding 200€ (!) for the cleaning.
This "elective" cleaning service expects the leaving guests to clean and prepare the house for the next guests! ... which is simply impossible!
Franz K.
Aufenthalt von 14 Nächten im August 2024
