Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Here's my list for Unit 404, someone needs to remind the owner that $2k a week ought to buy one better than this: light bulbs burned out, one lamp broken, knob off vanity, TV in bedroom only received 1 channel, back slider almost impossible to open, two broken patio chairs, grass hadn't been cut in two weeks. When I complained management said that I should have reported these deficiencies upon arrival so I assume that Summerhouse's QA program belongs in the hands of the renters. What does housekeeping do when they clean the place, do they check anything. My family has been coming to Summerhouse for 32 years, YES 32 YEARS. In the last 5 years the place has deteriorated remarkably. Not a good place to stay and the management (not front desk staff) are excuse me, bitchy.