Superb Direct Oceanview Villa, Designer Décor - 2502

That is wonderful to hear.. We look forward to your return visit.

Wonderful, we look to haing you back. Giovanni

Fantastic, would lov to have you back...Let us know.

How awesome is that review, thanks looking forward to your return

Hi Paul, Thank you, we enjoyed hosting you. Lov to see you back soon.

Thank you Paul, it was a pleasure having you. We look forward to your return stay. All the best.

Dear Ashley, We regret the resort staff didn't mention that the air conditioning only functions if the doors are completely closed in an effort to conserve energy and possess sensors to that end. This Villa was inspected just the month prior to ensure they operate perfectly. I run the private owner rental program and have never received any complaints about this particular Villa, as it is one of the premium units in the entire resort. Our private Concierge reached out to you to offer dinner reservations, and restaurant recommendations, not realizing that you opted for an onsite meal plan and regret that this option was less than desirable for you in both your enjoyment and record-keeping. We're sorry that you found this particular visit disappointing and invite you to contact us, directly, regarding a future visit. We would be happy to assist in making your next stay most enjoyable and memorable. Sincerely, G. Giovanni Giammarco

Hello Kimberly, We regret that your stay did not fulfill your expectations. The month of September, immediately following an in-season, is utilized to maintain the grounds, and make needed repairs to individual units and the resort overall. Information to this effect is shared on our website along with information on travel insurance as well. Unfortunately, the risk of disruption is ever-present during this time, particularly as it is hurricane season. This off-peak time is reflected in the lower nightly rates than other times of the year and because guest numbers are fewer; it allows for a necessary pause in order to perform needed maintenance. The VRBO website, as well as, our personal website mention being cautious during the month of September, as it is hurricane season. Cabo San Lucas experienced a heavy storm prior to your arrival. As mentioned in the description, September is the month that many restaurants and businesses close, and a majority - if not all - of the resorts perform upgrades and perform special projects, such as redoing the pool, during this time. This is why the rates reflect a discount, especially during the month of September. It is unfortunate that all of these events occurred during your stay. The Villa in which you stayed was, indeed, sold by me as Agent of Record just shortly before your arrival. The new owners, besides being very excited, are very committed to personalized service and continuing the 5-star service as other guests have experienced. Work being performed is limited to the hours of 9 am – 4 pm to help mitigate any possible disruption. Our onsite Concierge is/was available throughout your stay and whose paramount concern is the comfort and overall pleasant stay of our guests. Villa La Estancia is one of the most well-regarded resorts in Cabo San Lucas. We invite you to return during the in-season, at a discounted rate, in order to share in a premier experience, and look forward to assisting you and welcoming you back. Sincerely, G. Giovanni Giammarco

Wonderful to hear, it was such a pleasure having you and looking forward to your return trip.

Thank you so much for the feedback KIM, we would love to have you back anytime. We are so glad you enjoyed your stay.

Awsome Hope to see you back soon

Thank you Erin, We look forward to hosting you again real soon All the best. Giovanni

Thank you! It was a pleasure hosting you. We're glad you enjoyed your stay with Cabo La Estancia. You could recommend us to your friends and family as well if they're looking to stay at Cabo. We hope to see you again soon :) Giovanni