4/10 – Schlecht
Sarah H.
1. Aug. 2023
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Cabin without AC in GA in July!!
If we had known the large AC had been out for a while we would have not stayed here. The very small window AC downstairs didn't do anything ! Thankfully we property manager Rebecca fought for us to get another portable AC which made it bearable but still not acceptable. Being upfront about the problem would have been appreciated. While we were happy to find a place near our daughter that allowed dogs we felt so bad leaving them in the hotbox while we had appointments. We were promised to be refunded for one night and for another large fan I purchased to make through a couple of brutal days. In the fall this place is most likely perfect but don't bother in the summer. The bathroom has no air so you stay wet even after showering. The laundry room has no air and is really musty smelling. I didn't dare use the washer and dryer because I am sure the musty smell would have been on clothes. Overall the owners need to disclose that the larger unit had not been working for apparently the last 2 groups of guests. Not sure how far back that was. Also the driveway needs to be fixed. Large ruts that even an SUV spins out in. It was not easy to get up the steep hill will these ruts. The walk to the lake and the little neighborhood was nice in the morning!
Sarah H.
Aufenthalt von 6 Nächten im Juli 2023
