Wow. Where to begin. We took a risk by booking this property that had no reviews; I will never make that mistake again.
1. The owner edited the listing AFTER we arrived. It was advertised as having gulf views from a third top deck. The top gulf view portion was blocked off and we were not allowed to use it.
2. The owner actually lives 30 feet away, even though he does not disclose this. During conversations about privacy and our desire for social distancing due to Covid-19, the owner had every chance to disclose that he lives on the property and is watching you from his deck all day long, but he deliberately didn't disclose that.
3. When we arrived, the owner had given us the wrong code to get in. We called, texted, and messaged him through VRBO but did not get a response. 20 minutes later he showed up in the driveway. He blamed us for not being able to get in, and even when I SHOWED HIM THE WRONG CODE on my phone, he never apologized or accepted fault for his mistake. This is bad business.
4. The place was not clean. I wish I could attach pictures to this review. These guys obviously do not use a professional cleaning service. Hairs on the nightstands, dirty cabinets that took 12 (yes, 12) Clorox wipes to clean. There was a dirty paper towel in one of the beds.
The master shower was gross. The stickers on the bottom of the dirty were dirty and worn off, there were piles of clear grout stuck all over the tub, and it didn't drain properly.
5. Doors inside are so hard to open that both my 8 year old and 11 year old got stuck in the bathroom. The two adults had to put muscle in to it to open the doors. This is a huge safety issue. This meant 1/3 bathrooms was not usable for our children. The doors covering the master bedroom do not fully close. When you do close a door, it is so loud that you can't do it without waking the entire house up.
6. There is NO PRIVACY here. One of the owners (an older man) WALKED IN TO OUR DINING ROOM unannounced. You may find this hard to believe. I know I sure did. My family was having breakfast and this man came to the glass door and then proceeded to walk in to our rental before we could go open the door.
As icing on the cake, AFTER our stay the owner contacted me and told me we brought a dog without permission. We did not bring a dog, and they know that because they surveyed our every move for 10 days. If he thought we had a dog, why would he not have said something every day when he saw us??