4/10 – Mangelhaft
Alexandra Z.
17. Aug. 2023
Beautiful property but rude behaviour
The house, garden and pool are beautiful and so is the surrounding. The communication with the owner startet very good and the check-in without any problems.
BUT (!):
After 3 days in the evening she wrote me a massage requesting us to leave the house the next morning. She gave as a reason we would be more people than we said at the booking. That wasn't true at all! So I wrote her there'd be no reason to kick us out and we'd stay until Saturday as booked. A few minutes later she came to the house insulting us of lying as my 16 year old nephew would not be a kid but an adult. Furthermore there would be an extra adult she meant to have seen the night before. We had real trouble to convince her that we are only the people standing in front of her and there had never been an extra guest or even a visitor. Furthermore a 16 year old boy is not an adult and that's how we did the reservation. In the end she gave in as she didn't have any proof of the 'extra-person'. We agreed that we could stay and she should come if she ever saw that mysterious guy again.
Luckily there were no further complaints but we didn't feel welcome anymore. She lives next door and comes regularly on the property to clean the pool amd water the plants. And she also goes swimming in the pool when you're away (as she announced when we arrived) or in the evening when you're in the house (which we didn't know before).
All in all a beautiful place disturbed by the unfriendly behaviour of the owner.
Alexandra Z.
Aufenthalt von 7 Nächten im Juli 2023