10/10 – Hervorragend
Verifizierter Reisender
28. Nov. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
great place!
All in all, everything was exceptional. The house was spotless and had all the amenities. Check in was a breeze and Key Colony is a great little city.
I had two minor complaints. I had called twice and left voice mails concerning heating of the "small swimming pool" . never received a response and was a bit concerned about the lack of response. When we returned home, I had a voice mail on "my land line" concerning my inquiry. I have no idea why my call was returned to this land line number as I had called on my cell both times and called upon arrival with a question or two. This was disappointing and demonstrated a lack of "attention to detail" since the cell number should have been displayed on the voice mail. As far as the pool heater is concerned, I was informed in the voice mail upon my return that it would cost about $150-175 for them to turn on the heat. I have no problem with a pool heating fee; however, this was a small "infinity type pool" requiring minimal heat. Given it was heated by an electric heater, the cost was a bit high. Notwithstanding, the pool was clean, and the water was not cold. My granddaughter loved it!
There is a genuinely nice outdoor propane grill. It was clean and sanitary. It needs some attention as only two of the three burners would ignite and give out minimal heat. I suggest management should check this out.
Bottom Line: Great Place to stay while visiting the Keys
Verifizierter Reisender
Aufenthalt von 7 Nächten im November 2022
