6/10 – Okay
Leigh W.
7. Jan. 2024
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in
Cute Yurt by the Sea
Stayed here for a week and loved the location. The unit has been freshened up and minimalist. It’s about time for a refresh but otherwise it was clean and quiet.
The only issue I had was with the property management company. I received my welcome email and it had the code to get in the home. Once I got inside and looked for the house binder I realized there was NO information about the unit. I had to text to ask about how to lock the door!
There were no instructions on how to work the oven, the tv or how to locate the beach. Things like knowing I shared a parking pad with the neighbor could have helped.
The WiFi password had been crossed out and written to the side. At least update and freshen up the binder. Include information about appliances, ways to the beach, local information and the neighborhood guidelines.
My big issue was the lights outside the unit weren’t working. I emailed twice and got a response that they would take a look at it. Instead they dropped off a box of light bulbs which didn’t fit nor did I have a ladder to reach the lights.
The email to confirm checking out basically had the tone of be out by 10 because we have someone coming in right behind you. Not friendly, approachable or warm.
If you never stayed on the island before you may want to consider either doing a lot of research so you are prepared or rent from a different company that will make you feel welcomed.
Leigh W.
Aufenthalt von 6 Nächten im Januar 2024
