8/10 – Gut
Rachel H.
4. Okt. 2023
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Some ups some downs
The house internally was spotlessly clean apart from the sliding doors which looked like they hadn't been cleaned in a while, the house was beautiful with all the necessary amenities you could need. However, the was no safe and the alarm didn't work. In addition, the washing machine kept tripping, and you had to keep switching it on on the fuse box, not something I think renters should really be messing with and I think has been an ongoing issue for a while. One of the propellors on one of the fans in the garage also flew off and nearly smacked my husband in the face. The pool area could do with some maintenance. There were constantly bugs and ants in the pool even though the pool guy came, he didn't really do much. At least 7 panels of lanai have holes in and need replacing. On arrival we noted that there was a tray of grease on top of the lanai which had dripped through and was all over the pool and two of the chairs had heavily eroded. The pool deck itself was dirty and looked like it hadn't been cleaned in a while. The shaded area around the barbeque was dirty and what appeared to be rat droppings all over the floor in that area. The maintenance team responded quickly to clean up the grease etc but that was all they did. They said they would speak to the owners regarding the chairs so I said well we wont use them because they are dangerous. On the last day of us leaving we also found a rat in the pool I tried to phone the maintenance people but the office was closed.
Rachel H.
Aufenthalt von 14 Nächten im September 2023