Schöne renovierte Stonevilla - privater Pool, Park, Klimaanlage, 55'' Smart-TV

Dear Mr. Andrew, thank you for very kind feedback, a pleasure to have you as our guest! PS your lost item was sent by courier, please confirm when it will arrive!

Dear Jette, thanks for your feedback ! very happy to hear that you had a lovely stay! see you again!

Dear Mariel, we thank you for your reviews and I confirm it was a pleasure to have you as our costumer! your smiles and your kindness were very appreciated! best regards!

Dear Ruud, thank you for your review! We are really pleased you enjoyed our house and gardens. Hope to see you again! Matteo and Elisabetta

Dear Lorrie, thanks a lot for your review! I'm so happy that you enjoyed your stay, it will be a pleasure to meet you again! best regards

Dear Sven, we are delighted that you had a great time and enjoyed our house and garden! Also pleased that we were able to provide you with helpful information. Best wishes, Matteo

Dear Siggi, thanks for your review! we appreciate a lot your opinion about the renovation of the interior cause did it with passion and love! about swimming pool I'm so sorry that your expectations were not met, but I clearly informed you during your booking request that we usually close the swimming pool the first week of october (e-mail dec.2022). thank you again, best regards

amazing property...?! amazing guest! Dear Tony, it was a pleasure to meet you and your beautiful family, your smiles and kindness remain in our hearts! Mr Giuseppe and Mrs Vera sometimes talks about you! :) I really have to thank you and your family, also for your fantastic review! you choosed the best period of the year to enjoy Tuscany ;) Hope to see you again, anywhere! warmest regards

Dear Gregory, we are very sorry for your complains, our first goal is our guest satisfaction. sincerely we don't understand what you mean about "no kitchen supplies" etc.. the kitchen is provided by coffe machine (nespresso and moka), 2 fridges, freezer, hoven, gas stove, wine glasses, water glasses, bitter glasses, flat plates, soup plates, dessert plates, coffee cups, large milk cups, complete cutlery, special knives, pans, pots, and more also… as you can see in the pictures there’s also a 12 seats table in the main big dining room, that’s why our costumer usually don’t eat in the kitchen. As a rental apartment, we give a welcome kit in each bathroom: 4 towels per person (one for the swimming pool, one shower towel, one face towel and one bidet towel). You have the washing machine at your disposal, and we can give more towels if only requested them We give 4 towels each (one for the swimming pool, one shower towel, one face towel and one bidet towel), also you have the washing machine at your disposal, and we can give more if only you requested! I also have to remind you that: - you cancel the private chef one day before, after around 10 or more mails with requested changes to the menu (for 4 people). Usually, in case of cancellation, penalty charges are applied, but in our case they were not - you moved the interior furniture (with a damage to the antique terracotta floor and we didn’t ask for any refund) - you simply didn’t ask for more supplies or towels, we could have given them to you! Best regards

Dear Christine, thank you very much for the wonderful review! It is really a pleasure for us to read how well you found yourself with us. We are really pleased that you enjoyed our pool and the garden that Mrs Vera takes care with love. We can't wait to welcome you back at Ca de Santi!

Dear Barbara, we appreciate you enjoyed the stay. Thank you for your feedback and comments, we always appreciate them as they give us an opportunity to make future guests' holidays better. We are looking forward to meeting you and your friends again. Matteo

Dear Mr Christopher, thank you for your feedback and your suggestion, let me give some clarification. I'm sorry if there were any missing outlets. We've provided a power strip so you don't run out of outlets. If you had mentioned this during your stay, I would have fixed it immediately. In the kitchen there are moka pots of various sizes, as well as Nespresso and a kettle. As for the dishcloths, I'm surprised because we always leave a fair amount of them, in any case we have already taken care of replenishing them. The bathroom problem, as reported by the technician, was the drain that had been moved by someone... I can't know if you moved it yourself, or somebody else, but I think it's not a problem but it's not a problem attributable to the apartment. before arrival we always send our "suggestions" with restaurant, places to visit, supermarket etc etc.. in any case I always ask costumer to write me via whatsapp (Not mail) so I can immediately read and intervene! anyway, I hope you enjoyed your stay!

Dear Sabrina, Thank you very much for your fantastic and precious feedback! It was a pleasure to have you as guests and know that you appreciated every detail of the newly renovated structure! We did our best to open and welcome you to Ca' de Santi at the end of May and we appreciate your flexibility and comprehension! We hope to see you again! Matteo