6/10 – Okay
Robert P.
3. März 2022
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Scottsdale Condo
Contacted by Steve that we could check in at anytime on 1/29. The condo was bright and spacious. Unfortunately, the verticals in the great room had been damaged and the light bulb over the master shower was out. Two kitchen non-stick pots were so severely scratched, that my wife gave them to Steve to discard. Dish soap, dishwasher detergent and dish cloths weren't available. Also, there were no hangers and no additional seating.
In Steve's defense, all of the issues listed above were corrected in a timely manner. He even brought us new folding chairs. As other problems arose, he continued to work with us. For example, the furnace went out and he called the HVAC company. It was repaired two days later due to rain.
I feel the condo is lacking in creature comforts. There is no cookware available that can be used in the microwave or oven. Steve said we could buy some and he would reimburse us. The stores only had sets, so we got by without and let him make his own decisions. We did find a 2 quart sauce pan, which he promptly paid us for.
Overall, there were items that needed to be repaired. Towel bars were coming loose from the wall in the bathrooms. Both curtain rods in the master bedroom had the same problem.
In conclusion, the owner needs to understand that when tenants arrive, everything needs to be in working order. Steve was easy to work with and took some of our suggestions under advisement. At this price point, it needs some improvement.
Robert P.
Aufenthalt von 30 Nächten im Januar 2022
