GuestReady - Stilvolles Refugium in Lissabon

Thank you, Sue, for your wonderful review! We're thrilled to hear that you found the apartment spacious and comfortable, and that you enjoyed your stay in Lisbon. It's great to know that the beds and pillows added to your comfort. We're delighted that everything was perfect for your visit. Our team works hard to ensure our guests have a memorable experience, and your feedback truly means a lot. We hope to welcome you back on your next trip to Lisbon! GuestReady Team

Thank you, Grard, for taking the time to share your experience. We're thrilled to hear you enjoyed the convenient location and spaciousness of the property. It's great that the nearby underground and electric scooter added to your convenience during your stay. We appreciate your feedback on the terrace and agree that it has great potential. We'll certainly look into making it cosier for future guests. Your comments help us improve, and we're glad everything else was fine. Looking forward to welcoming you again soon! GuestReady Team

Hi Ana, Thank you for staying with us and for taking the time to rate your experience. We're glad you enjoyed your overall stay and appreciate your feedback. We're always looking to improve, so if you have any specific thoughts or suggestions, feel free to share. Looking forward to welcoming you back on your next visit to Portugal! GuestReady Team

Thank you, Bettina, for your positive feedback! We're delighted to hear that you enjoyed the size, location, and comfort of the beds. It's feedback like yours that helps us improve our services continually. We're sorry for the inconvenience regarding the provisions during your stay. We appreciate your suggestions and will ensure that future guests have sufficient towels and basic kitchen essentials. The maintenance team is being notified to address this for future stays. Thank you for your understanding and we hope to welcome you again soon! Best wishes, GuestReady Team

Thank you, Heike, for sharing your experience. It's wonderful to hear you appreciated the quiet location with easy access to the city centre and amenities. We're glad our team's straightforward communication and quick responses added to your comfort. We appreciate your feedback about the temperature during your stay. It's important to us that our guests feel comfortable, so we're ensuring that our heating solutions are effective, especially during colder months. We hope to welcome you back for an even better experience in the future. Safe travels! GuestReady Team

Thank you, Emilian, for sharing your feedback on your recent stay. We're delighted that you found the location convenient and appreciated the self-check-in process. It's good to know you enjoyed the spacious layout and found the mobile heater effective. We apologize for the issues with the A/C and the shower's water temperature. Please know that our team is addressing these concerns to ensure a more consistent experience for future guests. Your satisfaction is important to us, and we appreciate your input. We look forward to welcoming you back for an even better stay. Best regards, GuestReady Team

Thank you, Laura, for your honest feedback. We're truly sorry to hear about the challenges you experienced during your stay, especially with the communication issues and the inconvenience caused by the key pick-up and the bed situation. These incidents certainly don't reflect the quality of service we strive to provide. Rest assured, our team is looking into these matters to ensure better coordination and service delivery in the future. Regarding the refund of 40 euros, we apologize for the oversight. Please be assured that this matter is being actively addressed, and a refund will be processed promptly. We value your feedback and are committed to improving our services. Thank you for bringing these issues to our attention. GuestReady Team

Hi Ferenc, Thank you for taking the time to share your experience. We're glad to hear that you appreciated the location, spaciousness, and comfort of the apartment, as well as the well-equipped kitchen. We apologize for the inconvenience you experienced with the apartment's temperature. Our team is actively addressing this to ensure a warmer and more comfortable stay for future guests. We hope to have the pleasure of welcoming you back soon. Best wishes, GuestReady Team

Hi Daniel, Thank you for choosing our property for your stay. We are pleased to see you had a mostly positive experience, reflected in your 4-star rating. Your feedback is instrumental in helping us deliver an even better experience for future visitors. Should you have any specific comments or suggestions, feel free to share. It helps us understand how we can improve. Looking forward to hosting you again. Best regards, GuestReady Team

Hola Sofia, Gracias por elegir nuestra propiedad para tu estancia. Aunque no compartiste comentarios específicos, esperamos que hayas disfrutado de tu visita y que todo haya sido de tu agrado. Siempre estamos aquí para asegurar que nuestros huéspedes tengan una experiencia excepcional. Si vuelves a visitarnos, no dudes en contactarnos para cualquier necesidad o pregunta que puedas tener. Saludos, GuestReady Team

Thank you, Matthew, for choosing to stay with us. We're delighted to know you had a positive experience during your visit. Your 4-star rating is appreciated and truly motivates our team to continue offering excellent service. If there's any specific feedback or concerns you wish to share, please feel free to let us know. We're committed to enhancing the stay experience for our guests. Looking forward to the possibility of hosting you again in the future. GuestReady Team