4/10 – Mangelhaft
Rachel T.
24. Juli 2023
Gut: Sauberkeit und Lage
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Stay
Over all the house was great,
Good location
There was stains on the wall so looked dirty but it was decent price for 3 night stay. Rooms where great clean beds comfy the only down side
Was we didn't receive a key for the garage and we wasted 2 hours waiting around to see what to do!
Communication is horrible there's no number to call besides the company no direct person had to wait on the phone for 45 while they figured something out int he end the told us to go paid parking and they will reimburse and drop key the next day.
The issue was we had to pay for parking and do 4 trips back and forth to unload the car as we stayed for 3 nights arrived in the city at 3 didn't get into the room untill 7:30 was a horrible waste of time!
Than the next day waited for a call till 2pm for a key in the end didn't want to waste my day so we headed out and I tried calling onky to find out at 5:45 pm that they don't have a key and I have to leave mt car in paid parking the whole time! Imagine if I would have waited in the apartment the whole time for nothing!
The stress of it all was not worth it and good price but this made the stay horrible!
The end I emailed 4 times and didn't get a response like they where ignoring me and than the last day they emailed instructions on how to leave the house!
Wasn't good enough!
Nice house but not worth the hassle
I urge everyone to just stay away from this apartment!
Rachel T.
Aufenthalt von 3 Nächten im Juli 2023
