Meerblick, Sonnenschein und Ruhe in Lakithra

Thank you for taking the time to share your feedback. We are surprised by your review, particularly as our communication during your stay was very limited and you did not bring any of these concerns to our attention. We understand that certain features may not suit everyone’s preferences. The bathroom layout and sofa style, for example, are characteristics of the property shown in its photographs and description, and we appreciate that they may not have been to your liking. The other matters you mention are different. Had you informed us about a broken chair, concerns regarding the pool, cleaning, bedding, or anything else, we would have been happy to investigate and address them during your stay. Unfortunately, without being notified, we had no opportunity to verify or resolve these issues. Regarding the cats, we are surprised by this comment given the years of visiting Greece and Kefalonia. Stray cats are, unfortunately, a common part of life in Greece, particularly on the islands, and cannot simply be prevented from entering the surrounding area. We are sorry to hear about the incident involving the child and the chair. Had this been reported at the time, we would have immediately inspected the furniture and taken appropriate action. Guest safety is important to us. We always encourage guests to contact us during their stay so that we can assist and resolve any issues wherever possible. We genuinely wish we had been given that opportunity. Eos Villas