2/10 – Ungenügend
Rodrigo A.
13. Sept. 2025
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation
My wife and I had an awful experience during our stay.The only bathroom had a shower that wouldn’t drain properly. This caused the water to flood the bathroom, the hallway and the spare bedroom. I spoke to 4 different people from the agency and 3 said they would send a technician. A technician never arrived and we had to go the reminder of our stay without showering.Besides that, the AC in the spare bedroom wasn’t working and the AC in the main bedroom would leak when turned on.We only received 1 complimentary toilet paper roll for our 4 night stay and 1 tiny bottle of shampoo, shower gel and conditioner. We had to end up buying more toilet paper and had the shower worked we would’ve probably had to buy more shower gel as well.The outlets by the bed would also only work when the overhead light switch was turned on so we had to charge our phones in the living room overnight.Though the bad way outweigh the good, there was some good from the stay. We really liked the location (very close to a strip of restaurants and the metro) and the balcony was very cozy.
Rodrigo A.
Aufenthalt von 4 Nächten im September 2025
