The property was clean enough, but there were dirty dishes in the dishwasher when we arrived. The beds are small and not particularly comfortable. The provided towels are thin and scratchy. For the price we paid for the stay, I expected a little bit higher quality. The amount of rules and reminders from the host was excessive -- I got emails, What's App messages, and VRBO messages. Also, the rules in the book at the house did not match the rules in the What's App messages. They also want the keys returned before the stay is completed, which was confusing and unworkable when we had two groups of people who needed keys to the house we paid to stay in. Also, I am currently fighting the property owner to return the security deposit from our stay after reaching out multiple times. We followed all of the rules and left the unit cleaner then how we found it, so this shouldn't take weeks of back and forth. They claimed the owner lives in the building, so I would think he would know pretty quickly how the unit looked. The 3 story walk-up was annoying, but it was mentioned in the listing. The neighborhood did work out great for our stay and was close to the tube and things we wanted to do.