6/10 – Okay
Adeline J.
3. Juli 2024
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in
Nice flat shame about some amenities
Took me a while to find the correct entrance. I looked up the location on google maps as advised, it showed the front block. I had to contact the host as I got into the front building and couldn't find the flat. She was not available to come out, but explained that the correct entrance was in the block behind, which wasn't in the automatic welcome email.
The apartment is well appointed however for my stay I had only one towel, one pillow (a little musty), the bed was two singles put together (which started to come apart) and the duvet that didn't cover the whole bed. V disappointing, given I had paid the full price for the flat, so was expecting it to be furnished as if for the numbers the flat could accommodate. I also paid a week's cleaning for a weekend stay. I consider this doubly mean, especially as a single person has minimal wear and tear. I did no cooking, was out all day Saturday well into the evening. I was able to check out later than the scheduled time. Lovely sunsets from the 5th floor and v hot in early summer. Good Wifi and tv though some lamps had no bulbs.
I contacted the host re: these issues and although she said she was keen to sort it out, I have not heard back from my email over a month ago. A shame as her communications before I booked were v helpful.
NB
"Central" is in the suburbs with little of interest around apart from the largest shopping mall in Helsinki.
Adeline J.
Aufenthalt von 2 Nächten im Mai 2024
