AMORE RENTALS - Villa Flavia mit privatem SPA, Pool, Terrassen, Meerblick

Thank you Louise! The Amore Rentals Team

Dear Jeremy, Thank you very much for your kind review. We are delighted to hear that you enjoyed the property, its location, and that you appreciated our support during your stay. We also truly appreciate you pointing out the issues with the emotional shower and the Jacuzzi. We would like to let you know that both have now been fully checked and fixed, and everything is working properly. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back again in the future. Warm regards, The Amore Rentals Team

Dear Glenna, Thank you so much for your wonderful review! We are truly delighted to hear that you and your family had an amazing holiday with us. A special thank you as well for your kind words about Giada, she will be very happy to know that her assistance helped make your stay even more enjoyable. We’re glad you appreciated the villa’s spacious layout, rooftop views, convenient elevator, and our grocery shopping service. We also appreciate your helpful notes regarding the spa temperature, pool, and recommended items to bring, as this information can be valuable for future guests. It was a pleasure hosting you, and we sincerely hope to welcome you back to the Amalfi Coast again soon! Warm regards, Amore Rentals

Dear Golnar, Thank you very much for taking the time to share such a detailed review. We are delighted to hear that you and your family enjoyed the spaciousness of the house, its location and amenities, and that you found our team helpful and responsive throughout your stay. We are also very glad that Giada was able to assist you so quickly with retrieving your passports after check-out! Regarding the ants, we are sorry for the inconvenience. This summer, the exceptionally high temperatures have made the issue particularly challenging throughout the area. As soon as it was reported to us, we intervened and continued to address it during your stay. We have also taken further measures to prevent the problem from recurring. Regarding the swimming pool, we understand that you would have preferred a larger pool for your family. The exact dimensions and characteristics of the pool are specified in the property description so that guests can evaluate its size before booking. We are nevertheless happy to hear that your little ones were able to enjoy it every day. Thank you again for staying with us and for highlighting so many positive aspects of your experience. It was a pleasure hosting your family, and we hope to have the opportunity to welcome you again in the future. Warm regards, Amore Rentals

Dear Sonia, Thank you for your feedback. We are sorry Villa Flavia did not fully meet your expectations. We would, however, like to clarify a few points. Shortly before your arrival, a storm in the area damaged the electronic board of the villa’s heating system. Unfortunately, it failed on Sunday, the day of your arrival. Despite it being Sunday, we arranged for a technician to attend and restore the system. A shorter interruption occurred on Tuesday morning and was promptly addressed. As the Jacuzzi uses the same heating system, it needed time to return to temperature. Regarding cleanliness, we acknowledge that some areas required more attention and apologize. We immediately offered to send housekeeping back, but respected your preference not to have staff entering during your stay. The kitchen does not have a microwave: it has two ovens. One had recently suffered damage to its external door panel and was awaiting repair, while the second oven was operational. The cooktop was checked and works correctly. For 11 guests, 12 towel sets were provided in the bedrooms. The curtain had one detached hook but could still be closed manually; as its repair required staff to enter the bedroom with a ladder, we respected your request for privacy and scheduled it after departure. We appreciate that you acknowledged our host’s communication and assistance. Our team remained available throughout your stay and acted whenever given the opportunity to do so. Warm regards, Amore Rentals