Villa Due Sorelle Positano - Tauchbecken & Panoramaterrassen

Thank you for acknowledging that the villa was clean, comfortable, well stocked, and even better than described. However, as this review was published after our documented claim for damage caused during the stay, it would unfortunately seem to be retaliatory. The suggestion that guests might be charged unfairly is entirely inaccurate: the damage was supported by evidence and, after reviewing the documentation provided, the platform approved our claim and awarded us compensation through its official procedure. Regarding check-in, your party arrived in three separate groups on different days and at different times. Our team organized three separate check-ins and, as requested, arranged porter services for each group. The only difficulty occurred when the second group arrived. We provide guests with multiple sets of keys, and an additional set had been left inside the villa because you had informed us that the first group would be there to welcome the second. When nobody was there, our team immediately resolved the situation by retrieving another set of keys from one of the guests at the nearby tennis court. We believe our team provided considerable flexibility and assistance throughout the stay, and we regret that this was not fairly reflected in the review.

thanks a lot we will want you agonia soon virginia and pasquale

thanks a lot we wait you again virginia and pasquale

tks a lot a pleasure host you

thanks I hope to host you again virginia and pasquale

thanks a lot for your review i hope to host you again virginia and pasquale