Schönes Duplex-Apartment nahe Strand und atemberaubenden Küstenwanderungen

Thank you very much for taking to the time to leave a review of your stay. We are so pleased that you enjoyed your holiday - and would be delighted if you chose to stay with us again!

We are so upset that you didn't enjoy your stay as strive to delight all our guests. We have checked our VRBO listings & our website, as is important that the info & photos are accurate. On the VRBO listing (through which you booked) there are two photos of the exterior of the Ellingham Apartments at Bordeaux. Our website does show an external photo of our other complex (Ellingham Cottages) on the overall 'Stay' page and then gives two links - one to the Cottages in St Martins complex and the other to the Bordeaux Apartments complex. Whilst the photo isn't named, it isn't trying to give a false impression - but I can - and will make clearer, as we don't wish any uncertainty. As the apartments are 'upside-down' and accessed via a flight of external stairs (as noted on both VRBO & our website), one of the bedrooms in each apartment does unfortunately have a partial staircase view. There are sunscreen privacy blinds in all the bedrooms, so that the curtains can be open and natural light enter the room, but still being private. And with regards to vans in the car park, we do apologise as whilst usually our guests are holiday visitors, we have had a greater number of contractor reservations recently. We totally agree that the tubs were looking tired and are improving this and other areas. We wish we had known of your disappointment during your stay as would have tried to make a meaningful difference. All we can now do is apologise for falling short of your expectations.