6/10 – Okay
Charissa P., Grosse Pointe Park, MI
22. Juli 2022
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The bad outweighs the good on this property.
Pros: the location is good - ten minute walk from all the sights and fun stuff to do. The internet is excellent - I conducted Zoom calls with absolutely no issue. There are also two bedrooms and each has a smart TV which work great. The A/C works very well, and it was extremely hot when we stayed there.
Cons: The day we arrived, there was a taxi strike. We did not find this out until our train arrived at the Centrale station. The manager knew we were arriving by train and that we planned to take a taxi, but did not inform us no taxis would be available. When we arrived, I explained the situation and she told us we needed to take the Metro and walk. This was fine, but it took us over an hour to figure out how to get Metro tickets, how to navigate the Metro system, and then find our way to the apartment. The manager complained about how long it took us to get there, "it should only take you 20 minutes from Centrale."
This apartment is adjacent to two other apartments owned by the same company. The walls are paper thin and you can hear every single conversation next door. This was not a problem until the next door tenant arrived home at 1 am from the bar and started partying with loud music. I tried earplugs and could still hear the music blasting. Finally, I went over and banged on the door. They turned the music down a bit, but continued partying until 4 am. The next night was the same story. This was really the biggest issue with our stay. Even when the partiers left and a regular family replaced the partiers, we could just hear every single thing they were doing - but at least there was no more night partying.
The beds have sheets only. No blankets. There are no blankets in the property. When I asked for a blanket, I was told that it was summer, I should not need a blanket, and if I did then I was misusing the air conditioner. I have stayed at properties all over the world in very hot weather, but this was a first.
Finally, the apartment and the apartment next door are on the same power circuit. The power went out the first night we were there, and my son had to go down to the basement to figure out how to re set it. It sounds like this is a pretty common occurrence. It was not a huge deal, but we had to make special care not to run appliances at the same time because the system seemed overwhelmed relatively easily.
Bottom line is, I would not stay here again. The manager was responsive, but was not particularly welcoming.
Charissa P.
Aufenthalt von 7 Nächten im Juli 2022
