8/10 – Gut
Kelly H.
1. Okt. 2025
Gut: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in
PERFECT location if you want to be right in the heart of shopping and the Duomo. Apartment was immaculate, modern, and had a ton of amenities. Owner was quick to answer questions and communicated well in English. The bathrooms/showers were great sized with wonderful water pressure in the shower. Common area had plenty of room for guests with comfortable furniture. On the flip side, one of the showers would not drain and flooded the bathroom floor. We had to use the bath towels provided to contain and then were forced to do laundry to rectify matter. There were no instructions provided for appliances so this was quite a process. The apartment was too chilly for us, as the thermostat has pre set ranges which couldn’t be altered. Again, there were no instructions on how to use thermostat so this was also challenging. We were compensated for the shower not working, which was appropriate. Ilona was very responsive and made numerous attempts to assist in our experience. It’s a lovely apartment. Perfect for 2 couples or a family of 4. Utilize the actual keys to come and go instead of the AP/electronic system! We didn’t know there were actual keys until we were checking out and this would have helped our group immensely.
Kelly H.
Aufenthalt von 2 Nächten im September 2025
