10/10 – Hervorragend
Anthony J.
9. Juli 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
July 2023 visit
Overall fantastic, although a couple of issues which should perhaps be highlighted. We did not get off to a great start, although day 2 onwards were perfect, as the management were responsive to our issues. This means we can recommend the property and would book again ourselves.
Firstly flights from the UK frequently arrive too late in the evening to get something to eat or buy groceries. Previous guests had commented about a welcome pack so we weren't overly concerned. However there wasn't one so unfortunately we didn't get anything to eat or drink until late the next morning.
The property is advertised as unsuitable for pets, which as my wife has a serious allergic reaction to dogs and cats we were happy with. Unfortunately there were two resident dogs in the yard who wouldn't leave us alone and we couldn't open doors to air the property on arrival without them getting in.
On leaving the property the first morning my wife rested her hand on the stone balustrade to steady herself and it clearly wasn't attached properly as it fell over causing her to twist and exacerbating an old injury.
We phoned the local contact to report and book additional cost air conditioning due to not being able to leave doors open.
He arrived promptly with the remote for the ac ,assured us he would solve the balustrade issue and removed the dogs (i think they were his and kept with others nearby).
Once we were fed watered and able to enjoy the property the rest of the week went really well.
Anthony J.
Aufenthalt von 7 Nächten im Juli 2023
