4/10 – Mangelhaft
Lauren W.
29. Apr. 2022
Gut: Check-in und Kommunikation
Verbesserungswürdig: Sauberkeit
Disappointed
Far too expensive for the quality provided. The house is very basic and small and not in a particually great location.
We ended up being a group of 8 and even that felt a squeeze, it really would be quite uncomfortable with 10-12 people in it. There is one bathroom on one floor which serves 7 beds and a second ensuite off a three bed room (so just a point to note that only one bathroom is really accessible for 7 people). On arrival one of the rooms stank of cigarette smoke and another of damp/mould. I informed the letting company and they did respond quickly offering to come around with some form of fumagation machine but that would require us to be out the property. I didn't see the response (as was Hen activitying!) but in any event once you are in the property with all your belongings you don't really want to have to deal with people coming in etc but more to the point that should have been dealt with and used before our arrival, as you expect that is what the pre-clean is for. It was so pungent that it made one of the bedrooms unusuable. Location wise, its ok but not great, 20/25 min walk to the Laines/Brighton Main, again that just goes to price point and the fact that its a very small property, smelly and not that central. We had one noise alert when there was just 5 of us chatting in the living room, so again if there was a large group I think it would be very difficult not to trigger the noise alarm. It's basically far too expensive for the product on offer and I cannot imagine I am the first to complain. Mygetaways itself was very responsive and had good communications and the booking/check-in process was easy.
Lauren W.
Aufenthalt von 2 Nächten im April 2022
