2/10 – Ungenügend
Lee J.
10. Okt. 2022
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Avoid Bald head properties managed by this group , they clearly do not check on properties ever !
We usually do not leave negative reviews as I understand the impact this can have , however this situation warrants a review. For a property management group who prides themselves on “ being on the island “ they clearly in our opinion have not set foot in this propriety within a year and if they have it makes the situation even worse. This house is so misrepresented it’s appalling. My wife would barely use the shower it was in such gross condition. There were dead bugs all over the floor upon our arrival , the “ cleaning “ that takes place is clearly nothing more than putting the sheets they ask you to wash upon departure on the bed. Light switches were caked with what appeared to be blood but hopefully bbq sauce at best, we have pictures of everything and shared with the management group. They did ask why we didn’t let them know, however when you only have 2 nights and one day the last item you want to deal with is something you should never of had to deal with in the first place while wasting your one full day, especially given we wasted an hour dealing with a golf cart flat tire after being on the island for 45 minutes, I will get to this later.The cleanliness is just the tip of the iceberg, both golf carts were in such bad shape only one was useable , this golf cart blew a tire in the first hour we used it , after looking at the tire I cannot believe from a liability perspective they allowed this golf cart to be used by renters. The tire was completely bald and clearly not been inspected by anyone in who knows how long , had this blown at full speed with our child onboard I can only imagine the repercussions. Carpets are stained so badly we had to wear sandals ,the wood flooring has holes completely thru it near doors, the porch railing will create a lawsuit at some point down the road if anyone leans against it. The deterioration of this house inside and out is insane, again this company has clearly in my opinion not stepped foot into this property in years and again if they have it’s even worse. It’s either willful negligence or pure negligence, when I shared the pictures they agreed it was “ below their standards “, their solution on the $1200 + fee we paid was to give us 15% back which is honestly laughable. I gave them the opportunity to do the right thing but their attitude has left me no choice but to alert future renters of this property and what I can’t only assume would be their attitude towards other properties. Avoid !!!
Lee J.
Aufenthalt von 2 Nächten im Oktober 2022
