4/10 – Mangelhaft
Malu R.
15. Aug. 2023
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in und Genauigkeit des Onlineauftritts
Don't be fooled by the photos
This property is a far cry from its photos. While the location is excellent, and the AC worked great, the rest of our stay was a let down.
We are a family of 4 who stayed for 7 nights.
Check in was with cleaning lady who spoke no English and who seemed content to just turn the keys over to us. We had to ask her to show us around. We received no instructions as to where the safe is, the WiFi, how to operate the kitchen appliances, where to throw garbage etc. Nor were there written instructions.
Provision of BASIC amenities was lacking. Not a single bottle of water in the fridge to welcome new guests. only ONE roll of toilet paper in each bathroom for a stay of 7 nights!
The bedroom shown as a twin is the size of a tiny walk-in closet; like a cell. The other bedroom (2 twin beds) had dirty walls (had "nose boogers"). Pulled bed away from the walls. The master bathroom is a mere 2 feet from one side of the bed, so one feels like the toilet is almost in the bedroom. One of the towel racks in the bathroom fell off the first time we tried to hang a towel. It was not fixed during our entire stay. The side paneling of the bath tub was peeling off. Parts of parquet floor in LR have come off; same with wooden plank in terrace (hazardous). Door knobs missing; screws hanging off others. Walls paper thin; we were regaled with X-rated noises from flat next door (also owned by same host).
WiFi spotty at best; non-existent in the cell-like bedroom. Other than location, would not recommend.
Malu R.
Aufenthalt von 7 Nächten im August 2023
