Disappointing Stay: Misleading Photos, Broken Amenities, and Uncomfortable AccommodationsUnfortunately, this property was a disappointment. The listing photos create a far more inviting impression than the actual accommodations deliver.The downstairs outdoor space was filthy and in disrepair, nothing like the appealing retreat portrayed in the photos. The entry keypad had broken buttons, and it took us 15 minutes just to get inside. The neighborhood was also much noisier than we expected. The property is very close to neighboring homes, and we regularly heard traffic and music blaring from passing cars. The mattresses were terrible, the furniture was uncomfortable, and there was so much furniture crammed into the space that the rooms felt cluttered rather than inviting.The most basic amenities were unreliable, too. Most of the light switches and fans didn't work. No candles were available, leaving us struggling with inadequate lighting for much of our stay. We even tried running the air conditioner in the primary bedroom to drown out the neighborhood noise, but it was so loud that using it was not an option.A vacation rental should provide a clean, comfortable, functional place to relax. Instead, we encountered a neglected outdoor area, a frustrating check-in experience, uncomfortable beds and furniture, excessive noise, and basic amenities that didn't work.