Fabelhafter Selbstversorger-Bungalow auf dem Gelände eines Herrenhauses aus dem 16. Jh.

Thank you Richard ☺️

Thanks for your feedback. An external provider supplies a WiFi connection to the bungalows at a small charge. We are looking to provide a free internet connection to our guests next season. Kindest regards Gill

Thank you so much for taking the time out of your day to leave a review .I do work at weekends along side managing my property so please accept my apologies I was not immediately available. I leave full instructions in the welcome guide and Kenegie reception are available during office hours for support as well. I am sorry that the free Wifi was not available for a short period. I am sure you understand it is out of our direct control but was delighted this got resolved quickly. We don't advertise we have a hairdrier, but you were given one and a new iron, within 20 minutes of you requesting them. The maintenance team visited our bungalow to show you how to use the hot water, again within 30 minutes of your request. Kenegie Manor is a peaceful holiday park, the noise was one night, which in peak holiday time is unfortunately unavoidable and out of our control. We are sorry that you appeared not to have enjoyed your stay with us but were delighted that you stayed the entire week. I am a little confused to your comment that states that you left early and also saddened and confused that you told the Kenegie staff that you would get a full refund “with a smile” even though you stayed and completed the entire week? I am struggling to understand why your experience was so different to our many other guests. We would be delighted to host you again but we really do have to charge for holidays, especially when guests stay the full week and the product delivered was the product sold.