4/10 – Mangelhaft
Ana Z.
1. Juli 2025
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Wouldn't Stay There Again
We had a lot of issues in this unit. We were counting on a dryer (which it was advertised as having) but the dryer was 'out of order' and about to fall off the wall. One of the toilets wouldn't flush and couldn't be used during our stay. Things were broken like the floor lamp and one of the recliners. Things were falling off the walls like a towel rack and part of a door handle. Some of the coffee mugs were dirty inside and a cleaning rag had been left behind all wadded up and laying on the table in the entryway. The unit was listed as having 2 car spaces but there was no way, with all the stuff stored in the garage, that two cars were going to fit there. We wouldn't have been able to open the doors even if we carefully parked them next to each other. So we had to park one on the street. When I called about all of these things there was no apology or offer for any of it to be fixed straight away. I was almost made to feel like I was making it up because the woman I spoke to mentioned that no one had been in there since the owner had visited so how could all these things be broken? Well, I guess the owner doesn't really care to keep things clean and in operational order and the management company doesn't often do a check. Very disappointing and somewhat embarrassing to my international guests.
Ana Z.
Aufenthalt von 2 Nächten im Juni 2025
