Gulf Front Condo! Great Beach Views ~ Privat Balkon ~ Great Resort Annehmlichkeiten!

Thank you for sharing your feedback. We are delighted that you enjoyed the great location and found the room to be a positive part of your stay. We appreciate you noting the issue with the door access code. Upon review we do not show the issue was reported to our 24/7 Guest Services Team during your stay, who would have promptly notified our local Operations Team for prompt resolution. We understand how inconvenient this experience can be. Nevertheless, your feedback has been shared with our Operations Team for review and resolution. Your feedback is invaluable as this helps to enhance the guest experience and we hope to have the opportunity to host you again in the future. Your Southern Team

Hello Andrea, Thank you for your review and feedback. We are glad to hear you had a great experience. We hope that you come back next year for another memorable vacation! Kindest Regards, Your Southern Team

Greetings Renee, Thank you for your feedback. We are delighted you loved our beds so much! We hope that you and your family will return again soon! ~Your Southern Team

Thank you for your review Lynn! We are so happy you enjoyed your vacation. We appreciate your feedback and have shared it with the appropriate teams. We would love the chance to see you again in the future. Kind Regards, Southern Team

Thank you for reviewing your stay, we are thrilled to hear how much you enjoyed your stay. We hope to host you again soon! Kind Regards, -Your Southern Team

Thank you for this review Karyn. We loved hearing that you enjoyed your vacation with us! We appreciate the feedback about the tiles. We have given this information to the portfolio manager for the property who will make any necessary repairs. We hope to see you again in the future! Kindest Regards, Your Southern Team

Hello Jennifer, Thank you for your review and feedback. We are glad to hear you had a great experience. We have heard your complaints and will work on them. We hope that you come back next year for another memorable vacation! Kindest Regards, Your Southern Team

Hello Tany, We are so pleased you enjoyed your stay. It sounds like you had a lot of fun! Thanks for the review and we look forward to your next stay with us! ~The Southern Team

Thank you for this review Karey! We appreciate your feedback and have passed you suggestions on to management. We will definitely address that second bathroom and get the rug cleaned in the master bathroom. We are very happy to hear that you enjoyed the location and the beach. We hope to see you again! Sincerely, Your Southern Team

Thank you for your feedback. We apologize for the cleanliness issue and will address with our team. We are glad you were able to enjoy the rest of your stay and hope to have you back with Southern again soon! ~The Southern Team

Thank you for your feedback and bringing these issues to our attention. We here at Southern pride ourselves in providing quality guest services and products to our guest. Our 24 hours Guest Service Team is always available to assist with any issues. We would like to ask in the future, to please let us know if any issues come up so we can quickly address them and get your stay with us back on track. We look forward to hosting you again here on the Gulf Coast. – Your Southern Team.

Thank you for your review and feedback. We are glad to hear you had a great experience with us. We hope to host you again soon here on the Gulf Coast! Your Southern Team.

Thank you for this review Jean! We are happy that you enjoyed your vacation. We apologize for the issues you faced with the lock but thankfully we were able to remedy it that night. We are happy to report that we have not had any further issues with the lock. We hope to see you again soon! Kindest Regards, Your Southern Team

Hi Adam, Thank you for this feedback. We do apologize that this vacation fell short of expectations. We can assure you this is not Southern's standard. We have voiced all concerns to our property management team and we will address these issues as we move forward. We are truly sorry that you have to experience this on your vacation and we are trying our best to make these issues our top priority. We do hope you decide to stay with us in the future.

Hello Wendy, Thank you for your review. We are glad you got to enjoy your vacation despite some inconveniences. We do apologize for anything being dusty. That is not up to our standard. We do wish you had reported this while in-house so we could check on the cleaning and has housekeeping come back out to address these concerns. We will pass along the feedback regarding the furnishings to our management staff and owners for review. We do hope we can host you again on your next visit to the Gulf Coast. We would love the opportunity to show you a 5-star stay. Kindest Regards, Your Southern Team

Thank you for your review Beth! We hope to see you again next time! Kind Regards, Southern Team

Thank you for your review and feedback. We do greatly apologize for the situation you experienced during your stay with us. Firstly, we do contract out our housekeeping needs to various local companies in the area. It is important guests let us know if anything seems amiss so we can address the responsible party immediately and get any situation rectified as soon as possible. We do provide a high level of cleaning/sanitizing in each of our properties and we take cleanliness claims very seriously. We will be replacing the patio set and getting some tiles replaced. The mattresses have passed all of our quality control inspections, and will likely not be replaced this year. We do indeed have fitting sheets as well as mattress covers for all beds. If either were missing, we apologize for missing the mark. We would have rectified this immediately had we of known. There is no mildew on the walls but there was slight discoloration of the shower curtain so it has been replaced. Additionally, the washer and dryer are in working condition. We would be happy to have you back again in the future in hopes of an improved experience. Kindest Regards, Your Southern Team

Hello Brittney, Thank you for your review and providing your feedback. We hope that you come back and join us again soon! ~Your Southern Team

Thank you for this wonderful review. We absolutely loved hearing how much you enjoyed your vacation. We appreciate this feedback and have given it to the Portfolio Manager to address accordingly. We would love to see you again next time! Kind Regards, Your Southern Team

Thank you for this review Lauri. We are so happy to hear that you enjoyed your vacation. We will absolutely take a look at the lock for the balcony door and appreciate that feedback. We would love to see you again in the future! Kindest Regards, Your Southern Team