6/10 – Okay
Kevin C.
17. Nov. 2023
Gut: Sauberkeit
Verbesserungswürdig: Kommunikation
Comfortable but noisy
Nice light and airy design and layout with plenty of space. Kitchen is well equipped but a full size dishwasher is very environmentally unfriendly! On that subject, no in-unit facility for separating recyclables from garbage. The bed was comfortable and there is plenty of space to unpack clothing (probably need to provide a few more hangers if more than one person were staying).
The bathroom has been partially renovated; but smelled of mould, which is also visible in the tile grouting. The shower head is too big for the low water pressure, and it's an over-bath shower, which I hate! At the very least, you should provide a non-slip mat for the bath.
The location is not great. Loads of boarded shop fronts on this section of the Pacific Highway; and the only opening window (sliding door) opened onto this major road - so it's very noisy (as is the air conditioner, so not much choice there!). The sliding door has no bug screen.
The booking process was a nightmare, and the main reason I won't be using this company again. There is a contact number (not a mobile) but no one answers. The booking platform told me my booking was not successful, so I booked elsewhere, only to later find a credit card receipt in my email! Non-refundable. Communication with the property manager was fragmented and should really be handled by a single point of contact - I had 3.
Kevin C.
Aufenthalt von 2 Nächten im November 2023
