Lighthouse Loft - Cabana-Service + Privater Pool

Thank you so much for staying with us! We’re thrilled the house was a perfect fit for your family and that you enjoyed the easy beach access and great location. We’re glad you had an excellent visit and hope to welcome you back again.

Thank you for taking the time to share your feedback. We’re glad you enjoyed the convenient location, spacious accommodations, pool, beach access, and beach chair service during your stay. We sincerely apologize, however, for the frustration surrounding the washing machine and, most importantly, the lack of timely communication and assistance you received. Having personal belongings trapped in the machine for several days without resolution is understandably upsetting and does not reflect the level of service we strive to provide. We are also sorry that our communication left you feeling unsupported during your stay. We appreciate your additional comments regarding the home’s furnishings, supplies, and road noise, as this feedback helps us identify areas where the guest experience can be improved. We regret that these issues ultimately overshadowed the positive aspects of your vacation and resulted in your decision not to stay with KEES again.

Hi Stacy, thank you for your review! We are glad you guys had a great time at the property. We are happy to hear that you enjoyed the proximity to the beach. We hope to host you again in the future!

Hi Gregory, thank you for your review! We are glad you guys enjoyed the home. We hope to host you again in the future!

Hi Mallory, Thank you so much for your thoughtful review! We're glad to hear that check-in was easy, the house was clean upon arrival, and that you enjoyed the spacious kitchen and convenient location near the beach. We’re also happy the beach chairs and umbrella were a nice touch! We appreciate your feedback regarding the kitchen supplies. To help guests prepare for their stay, we send out a “What to Pack” letter prior to arrival that outlines what is provided in the home, along with suggestions for items that may enhance your stay. At KEES Vacations, we want to ensure you have everything you need for a comfortable and enjoyable visit. Thanks again, and we hope to welcome you back soon! -KEES Vacations

Hi Carey, thank you for your review! We are happy to hear that you enjoyed your stay with us. We do apologize for the hiccup on day one. We will make sure to bring this up to our housekeepers. We are glad you enjoyed the proximity of the beach and the pool at the home. We hope to host you again in the future!

Hi Samantha! We are glad that you enjoyed the home. We are happy to hear that it was beautiful and up to date. We do apologize for the issue you had during your stay. We do see that a work order was placed, and we do let our guest know any information that is brought to our attention. We have gotten with our team and the vendor to get this issue resolved for future guest. We hope to host you again in the future!

Thank you for the review! We are glad you enjoyed your stay with us and we hope to welcome you back soon!

Amanda, thank you for the review. We are pleased to hear that you enjoyed your stay. We hope to host you again in the future.

Hi Frank, thank you for your 5 star review. WE are glad to see that you guys enjoyed your stay with us. We hope to host you again in the future!