Modernes und stilvolles Condo plus kostenloser Parkplatz

Thank you for review. We will be glad to see you again

We have investigated your complaint and determined the following: 1. Prior to your arrival, an inspection of the cleaning was conducted; it confirmed that all work—including dry and wet floor cleaning—had been carried out thoroughly and to a high standard. 2. After you checked out of the apartment, an inspection did indeed reveal dirty floors. 3. A camera installed at the door recorded seven different visitors coming to see you at various times; some of them stayed overnight, which constitutes a severe violation of the rules. We have retained all records of these visits and can provide them to you. The only conclusion to be drawn from the above is that the dirt was brought into the apartment either by you, by your guests, or by both you and your guests. 4. Please be advised that the violation of occupancy rules you committed warrants immediate eviction without a refund, and this policy will be strictly enforced should a similar incident occur again.