Entspanne am Kamin! Haus < 1 Meile zum Tryon International

So glad to hear you've stayed with us before and keep coming back, and that you'd recommend the place to fellow travelers heading to the Tryon area. We appreciate you letting us know about the maintenance issues during your stay, and those items were addressed and resolved. Great communication makes all the difference, and we're grateful for yours. We look forward to continuing to provide a convenient, comfortable stay for anyone visiting the arena.

From the owner: "Aly, we're so glad to hear you had a great stay—thank you for your kind words!"

Thank you for your feedback. We’re sorry to hear that the home did not fully meet your expectations. While this is a smaller home, we take cleanliness and guest comfort very seriously and ensure the property is thoroughly cleaned between each stay. We appreciate you sharing your concerns and are using your feedback as an opportunity to make additional improvements. New sheets and towels are being added, and we already have larger updates planned, including a new washer and dryer and new LVP flooring. The refrigerator and other kitchen appliances have also recently been replaced. We’d also like to clarify the communication process. While Evolve manages our Airbnb and Vrbo listings, the property is locally owned. We live approximately three miles from the home and provide guests with a direct contact number so that any needs or concerns can be addressed as quickly as possible during their stay. We appreciate your feedback and the opportunity to continue improving the guest experience.

From the owner: "We are so happy that you chose to stay in our house over the Thanksgiving holiday! So glad you had a good time. Thank you so much for the kind words. We look forward to having you back again soon!"

We are so glad you thought the rental was clean, comfortable, quiet and relaxing. Thanks for the review!