Geräumige Oase! 6-Zimmer-Villa mit Pool & Gartenblick

Thank you for your wonderful review! We're delighted to hear that the home worked so well for your group and that everyone had plenty of space to relax together while still enjoying their privacy. It's great to know that you found the house comfortable and appreciated the furnishings and beds. We also appreciate your understanding regarding the ice maker and are glad we were able to resolve the issue quickly. Providing responsive support is very important to us, and we're happy we could address the hiccup during your stay. Thank you for choosing to stay with us. We would be thrilled to welcome you and your families back for another memorable Aruba getaway!

Hi Hernan, thank you for your wonderful review. We hope to welcome you back in the future!

Thank you for your feedback and for bringing these items to our attention. We sincerely apologize that the whirlpool, built-in gas grill, and refrigerator ice maker were not working during your stay. That is certainly not the experience we aim to provide. We are addressing these issues with our maintenance team to ensure everything is fully operational for future guests. We truly appreciate you letting us know, as it helps us improve. We hope you still had an overall enjoyable stay, and we would welcome the opportunity to host you again in the future.

Thank you for sharing your feedback. We’re glad you found the property clean and as pictured, but we’re very sorry for the issues with the upstairs bathroom odor, pool pump, and pool cleanliness during your stay. We’re addressing these maintenance concerns to ensure they are fully resolved for future guests. We appreciate your input and hope to have the opportunity to host you again under better circumstances.

Dear John, Thank you so much for your wonderful feedback! We're thrilled to hear that your group, especially the first-time visitors to Aruba, had such a fantastic experience and are already eager to return. We're glad that any minor issues you encountered during your stay were promptly addressed by our property management team. It's always our priority to ensure that our guests have a smooth and enjoyable stay. We're delighted that you found our recommendations helpful, whether it was for transportation, shopping assistance, or dining options. Aruba does indeed offer some incredible restaurants, and we're glad you were able to explore them during your stay. It's great to hear that the proximity to restaurants, beaches, and shopping made your experience even more convenient. We apologize for any inconvenience with GPS directions for cabs finding the house. We'll look into this to see if there are any improvements we can make to assist future guests. The tour of Alto Vista Winery and Rum Distillery sounds like a fantastic experience, and we're thrilled it was a highlight of your trip. We'll be sure to recommend it to other guests looking for unique experiences on the island. Lastly, we're delighted that you enjoyed the pool and that the ample space both indoors and outdoors provided a comfortable and relaxing environment for your group. Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future!

We’re very sorry to hear about the issues you experienced during your stay. We sincerely apologize for the inconvenience caused by the cracked glass, active leaks, limited access to the washer, and the septic issue that affected your family’s ability to use the bathrooms and showers. We completely understand how frustrating this must have been, especially for a group of 10 and during what was supposed to be a relaxing vacation. Your feedback is very important to us, and we will share these concerns with our maintenance and management teams so they can be properly addressed. We appreciate you bringing these issues to our attention and apologize again that your stay did not meet your expectations.