Gloversville Rückzugsort mit Terrasse & Seezugang!

Hi Tahani, we passed your comments on to the homeowner who would like to share the following: We do our very best to uphold high standards of hospitality for our property and provide all of our guests with an exceptional experience. - As we value the condition of our home, we're truly sorry that there was a water pump malfunction that impacted your stay. The cause of it was completely out of our control, but immediately reached out to a local specialist to make the necessary repairs and unfortunately, they were unable to get there in time before you left. Since then, we had the pump replaced. - In recognizing the concern, we contacted our local Guest Contact to check in with you and they brought extra water for you. As a result of the issue, we approved a partial refund to compensate for the inconvenience. Guest satisfaction is important to us and we strive to provide a comfortable and enjoyable stay. We do all we can to make our home the best possible experience, and we look forward to this property hosting many satisfied guests.