Self Contained Wanaka Guesthouse

Im so glad you enjoyed your stay and we would love to host you again

Dear Tony, We're genuinely sorry to hear that your stay didn't meet your expectations, and we appreciate your feedback. We want to clarify a few points to ensure future guests have a better understanding of our property. Firstly, we made every effort to accommodate your early check-in when you arrived well before the designated check-in time. We hope this helped enhance your overall experience. Regarding the kitchenette, we apologize if there was any confusion. Our listing accurately states that we provide a kitchenette, not a full kitchen, to set the right expectations for our guests. In regards to the TV, you mentioned your wife's concern during your stay. We want to confirm that we've never advertised a TV as one of our amenities. We addressed this matter with your wife in person to provide clarity. We do provide a bath mat in the bathroom, which is meant to enhance safety by absorbing water. We encourage all our guests to use it to prevent any accidents. For future reference, we recommend thoroughly reviewing listings to ensure they meet your specific needs. If you encounter any issues or have questions, please don't hesitate to communicate with your host. We're here to help and address any concerns to make your stay as enjoyable as possible. Best regards, Anja Barugh