Gemütliches Studio in Portland mit elektrischem Kamin

From the owner: Thank you, Robin, for your feedback. The listing notes an indoor antique fireplace, not an outdoor fire feature, but I understand how that could have been unclear. I’m sorry the courtyard was not as inviting as expected during your visit, and I’ll make sure it receives extra attention so it can be enjoyed fully by future guests.

From the owner: Thank you, Tracy, for sharing your feedback. The light outside the entry door is motion-activated and only turns on if movement is detected, such as from animals in the private backyard. I did not receive any request for early check-in, but I’m always happy to accommodate when possible. I appreciate your comments and will review the lighting setup to ensure it’s as comfortable as possible for future guests.

Hi Sarah, we want our guests to feel at ease and fully enjoy their stay, so we’re sorry to hear that some aspects of your visit didn’t meet expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:- We’re happy to hear you enjoyed the safe, peaceful setting and the natural light from the garden entrance—it’s great that the location worked well for your trip.- We’ve since completed a deep cleaning of the cottage, focusing on areas like the vaulted ceilings and ceiling fan to make sure everything feels fresh and guest-ready.- The bathroom skylight doesn’t leak, but we understand the area can show some wear if the fan isn’t used during showers—we’ve given it a refresh to keep it looking its best.- The sheets and towels are newer, and while we avoid strong insecticides to keep the space comfortable for all guests, we’ll continue to monitor closely to make sure the cottage stays clean and welcoming.Thanks again for your helpful feedback—it helps us continue to improve the guest experience.