Ferienhaus mit privatem Pool in Wilton Manors

Hi Marie, we want all our guests to feel comfortable and informed about the features of each property, so we’re sorry if the presence of the noise monitor caught you by surprise. After sending your feedback to the homeowner, they wanted to clarify a few details:- Thank you for your feedback. We’d like to clarify that our noise monitors are standard in vacation rentals and help us comply with city regulations. They are designed with a high threshold, only alerting us if noise exceeds a sustained level for over 10 minutes—typically only triggered by excessive noise like parties. - We make sure all guests are aware of this in our listing and welcome messages. In this case, it appears the monitor was removed, which is against our policy. We strive to ensure a comfortable stay for all our guests while maintaining the rules set for our property. Thank you for your understanding.We appreciate you taking the time to leave your review.

From the owner: "We apologize for the trash in the bathroom that the cleaning person missed it. The previous stay left a lot of trash and unfortunately didn't take them out during trash time as trash pick up is only on certain days and we can't take them out any other time so if it's missed we have to wait until next time. We do try to provide everything for the guest and there were trash bags in the back of the cabinet and we do want customers to reach out to us if there is an issue so we can try to resolve it as best we can."

From the owner: Hi Gail, we were surprised by the 3-star rating. We take pride in preparing the home thoroughly before each stay. Toiletries, washcloths, tissues, and various towels are stocked in the bathroom cabinets. The kitchen includes over 15 coffee mugs, a colander, dish pods, and dish soap—items may shift between cabinets. We also provide extras like snacks, teas, coffees, seasonings, and small appliances not listed. Pool floats are complimentary and not guaranteed, but we replace damaged ones when informed. This is a managed rental, and we personally inspect it—including before your stay. We also offered early check-in and late check-out as a courtesy. Had you reached out during your visit, we would have gladly helped you locate items or replaced anything needed. We’re disappointed this wasn’t communicated until after your stay.